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500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Very Good
Good New elevator system you have to use your room key card to go up and down in elevators. Staff did not let us know. Clean and quiet
Business response:
Your feedback has been noted. We appreciate you mentioning our clean and quiet environment. We'll improve communication about elevator procedures.
Exceptional Buena atención
Business response:
We are delighted to hear you found our service exceptional! Your kind words about our excellent attention mean everything to us.
Pleasant Esta algo antiguo Céntrico
Business response:
Thank you for your input, Teodoro. We're working on updates while maintaining our central location you found pleasant.
Very Good
I'll give it a 6 What we didn't like the first room that they gave us the refrigerator was smelly like was rotten the room of disgusting dirty smell like smoke went back and talked to the manager she handled it professionally and upgraded us to a different room which which was as clean as as it could get it's in the motel is old We like the location the staff and everything were very friendly and attentive
Business response:
We are elated to hear our manager handled your concerns professionally and upgraded your room! We sincerely apologize for the initial experience with the first room regarding the refrigerator and cleanliness issues. We truly appreciate your patience in bringing these matters to our attention, as it allows us to address and resolve such situations promptly. We're pleased that the room upgrade provided you with a much cleaner and more comfortable experience. Thank you for recognizing our friendly, attentive staff and for ackno... read more
Good resort, mid hotel. The prices inside of the resort for the food court. I paid 44$ for two meals and one of them was a bowl (panda express). What I didn’t like either was we got charged a different amount inside the resort when we went to check in. We didn’t get charged the amount on booking.com Pretty clean, I like how high it was (sky tower). The rooms were connected by a door in between both that does lock and I found that very useful. The place was really pretty.
Business response:
Thank you for your feedback. We understand your concerns about pricing discrepancies between what you were quoted on booking.com and what you were charged at check-in. We appreciate you bringing this to our attention as we strive to ensure transparency in our pricing. Regarding the food court pricing you experienced, we acknowledge your feedback about the costs for the meals including the Panda Express bowl. We're pleased to hear that you found the resort pretty and appreciated the cleanliness of the facilities. It's wonderf... read more
Exceptional
Circus Circus has a 3.8 star rating with 41,612 reviews.
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.