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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good In the bathroom, the showerhead wasn't working; it was loose. The registration process was easy, the service at the casino was excellent, and the room was very clean.
Business response:
We're privileged to hear that you had a very good experience at Circus Circus. We're delighted that you found our registration process easy and that our casino service met your expectations with excellence. It's wonderful to know that you appreciated the cleanliness of your room, as maintaining high standards of cleanliness is important to us. We sincerely apologize for the issue with the loose showerhead in your bathroom. We understand that such maintenance issues can be inconvenient during your stay, and we truly apprecia... read more
Good Room was Good not Great. Room was Clean but looked a little outdated.
Business response:
Your feedback helps us improve. Room cleanliness is a top priority for us, and we appreciate your input on the room's appearance. Thank you for sharing your experience with us.
For one night it was fine, I would stay again just take some accomodations on your stay. Even though it a non-smoking it smelt like a lot of smoke, the bathroom had hairs stuck on the bathtub, the pillows were very high and firm and the sheets had stains. Location was great and the kids loved the arcade section and performances. Food court has a lot to choose from and the connection to two other hotels was great, no need to walk out on the cold too much.
Business response:
We take your feedback seriously. Thank you for sharing your experience with us. We appreciate you taking the time to provide detailed comments about your one-night stay, including both the areas where we fell short and the positive aspects of your visit. Your observations about the room conditions, including the smoking odor in the non-smoking room, the bathroom cleanliness, and the bedding issues, are important for us to address. We're pleased to hear that despite these concerns, you found the location convenient and that y... read more
Very Good
Wonderful
下次不會再入住 大樓非常老舊，停車場也很舊，從櫃檯到飯店的指標非常不清楚，停車場裡也沒有清楚的指標。房間的地毯有味道，廁所沒有通風設備、馬桶座上有沒有請教乾淨的污漬，我訂兩間房間的馬桶座上都不乾淨。床單裡還夾著衛生紙，讓我覺得不舒服 位置離雪場的距離還不太遠
Business response:
得知您在馬戲團酒店的糟糕體驗，我們深感遺憾。您的回饋對我們至關重要。對於您入住期間遇到的問題，包括飯店建築和停車場的狀況，我們深表歉意。我們理解您對大廳到飯店以及停車場內指示牌不清晰的不滿，以及您預訂的兩間客房清潔度不達標的困擾。您提到的地毯異味、浴室通風不良、馬桶座圈不潔以及床單裡發現紙巾等問題，顯然沒有達到我們賓客應有的標準。我們承認，雖然飯店靠近滑雪場，交通便利，但整體體驗未能達到您的預期，對此我們負全部責任。
Exceptional
Very good thanks Waiting on elevators Always clean
Business response:
Thank you for your review! We're glad you found our hotel clean and enjoyable. We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you noticed our commitment to maintaining a clean environment throughout the facility. We understand that waiting for elevators can sometimes be a bit inconvenient, and we appreciate your patience in that regard. Your feedback about both the cleanliness and the elevator experience is valuable to us. If you have any further feedback or tho... read more
Wonderful The wife reception Going to the food court was pretty nice with my godchildren
Business response:
Your positive experience at Circus Circus is greatly appreciated. Thank you for sharing your wonderful time with us! We're delighted to hear that you had a wonderful visit and that the wife reception went well. It's especially heartwarming to know that you enjoyed your time at the food court with your godchildren - those moments with family are truly special. Your feedback means a lot to us, and we're thrilled that we could be part of creating such positive memories during your visit.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,133 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.