Clairmont at Hillandale Apartments

Name: Clairmont at Hillandale Apartments
Address: 2901 Bertland Ave, Durham, NC, 27705, US
Telephone: (919) 381-5850
Price range: $$
Rating: 4.8

4.8

★★

47 reviews

|Real Estate|Durham, NC 27705 United States

2901 Bertland Ave, Durham, NC 27705 United States

(919) 381-5850

https://www.clairmontathillandale.com/

Apartments

Open now:9:00 am - 5:00 pm

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About

Welcome to Clairmont at Hillandale! Located in the heart of Durham, our premier gated community offers 1, 2 and 3 bedroom floor plans. From designer kitchens to over-sized walk-in closets and crown molding we know you’ll love it here. Take advantage of the resort-style pool, 24-hour fitness center with yoga area, playground and more! Enjoy living just minutes from Duke University, Duke Medical Center, downtown Raleigh and so much more! Visit our website to view floor plans, amenities, photos and more - then give us a call to set up your tour

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4.8

★★

47 reviews

5★38

4★1

3★5

2★0

1★0

3 reviews have no rating

Reviews(27)

Google Reviews(20)

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Patricia L. review for Clairmont at Hillandale Apartments

Patricia L. on Birdeye

★★

4 days ago

Clairmont at Hillandale has the best maintenance staff! Any maintenance repair I've requested has been addressed immediately and is usually resolved in a day or less. I absolutely love living here.

Business Response:

Hi Patricia - thank you for your kind words! We're glad to hear you've had great experiences with our maintenance team. We love having you here at Clairmont at Hillandale!

Alicia B. review for Clairmont at Hillandale Apartments

Alicia B. on Birdeye

★★

2 months ago

Maintenance staff are always courteous and work in a timely manner. Any requests that I have made have always been resolved both efficiently and effectively.

Business Response:

Hi Alicia - thank you for the excellent review! We're happy to hear you have had great experiences with our maintenance team!

Judah K. review for Clairmont at Hillandale Apartments

Judah K. on Birdeye

★★

2 months ago

We just moved in to our place about a week ago, after which we noticed an issue with the dishwasher. Staff came right away and fixed the issue. Honestly it is a breath of fresh air from some other places I've stayed at.

Business Response:

Thank you for your feedback, Judah! We're happy to hear you had a great experience with our maintenance team!

Andrea M. review for Clairmont at Hillandale Apartments

Andrea M. on Birdeye

★★

3 months ago

I have had some recent medical issues lately and was hospitalized more than 3 times this year…… when I got released from the hospital I still had cognitive issues. The staff at Clairmont at Hillandale have helped me a great deal to adjust and explain things to me. I feel at home here and like the staff including Jeff and Nelson, the maintenance guys.

Business Response:

Thanks so much for your kind review, Andrea! We're happy to hear you feel at home with us!

Andrea M. on Birdeye

★★

4 months ago

I have lived here since 2019. I love it here. Great staff!! My apt. is also extremely close to my doctor, grocery store, pharmacy, restaurants and esp. Duke Hospital. I also feel safe here, which is comforting. Kim and Laura are fantastic! Jeff and Nelson are very dependable when I have a maintenance issue. I will miss Kim, she left her job here a while back. I wish her well. I am moving to another apt. here in a few days, a smaller one. Hope to make some new friends. I give high marks and a glowing review to Clairmont at Hillandale!!!!!!!! I highly recommend it!!

Business Response:

Hi Andrea, thank you for your kind words about the community and our staff! We're so happy to hear you've had a great experience during your time with us. Thank you for your feedback!

V M. review for Clairmont at Hillandale Apartments

V M. on Birdeye

★★

4 months ago

no a/c for about 24 hrs. turns out that the buildup of sludge in the a/c drain was the cause. About 1 month prior to this event, the carpet got wet due to the same sludge buildup. I am concerned.....do I need to check the pipe and clean it to assure my a/c works? advice is needed.....

Business Response:

Hi Ms. McGraw - we're sorry for the inconvenience. Our maintenance team visited your home on 5/31 and completed the necessary repairs. No additional repairs should be needed at this time, but if you have any other questions or concerns moving forward please don't hesitate to submit a new maintenance request. We are here to help and want you to be happy and comfortable in your home!

Tom M. review for Clairmont at Hillandale Apartments

Tom M. on Birdeye

★★

5 months ago

As usual, the maintenance service was timely. Nelson is always personable and knowledgeable. He’s also a great soccer fan 😃

Business Response:

Hi Tom, thank you for your feedback! This is great to hear!

Vanessa G. review for Clairmont at Hillandale Apartments

Vanessa G. on Birdeye

★★

6 months ago

I have lived here for two years and this is place is fantastic! Out of all the places I've lived in Durham the past five years, this has been the best experience. Laura and Kim in the leasing office are always proactive and great listeners with the needs of residents. These ladies definitely deserve a raise! During the pandemic the complex took great measures to keep us safe. Also, they do monthly giveaways or pandemic safe activities to create a sense of community. The apartments are also very modern and for a great price.

Business Response:

Hi Vanessa - thank you so much for your wonderful review and for choosing Clairmont at Hillandale as your home! We're so glad you've had a positive experience with our team and throughout your time with us.

Caryn R. review for Clairmont at Hillandale Apartments

Caryn R. on Birdeye

★★

6 months ago

The kitchen sink began leaking. I submitted a maintenance request, which was very simple to do, and they came the next day to fix it. All is working well now. Excellent customer service.

Business Response:

Hi Caryn, thank you for the excellent review! We're happy to hear you had a great experience with maintenance!