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Clairmont at Hillandale Apartments
- Real Estate
- Durham, NC
About this business
Location details
2901 Bertland Ave, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the location and I love the high level of customer service I received from Monet. Clone her please.
Business response:
This is great to hear! Thank you for this wonderful compliment for Monet and for sharing your feedback!
Monet assisted me the day I toured. She was pleasant, personable, and very knowledgeable of the area. The amenities at Clairmont, while not over the top, are more than adequate to meet the needs of residents. Clairmont is snuggled in the quaint and quiet area just between Guess Rd and Hillandale Rd. You won't feel like you're in an apartment complex, but simply one of the neighbors in the established neighborhood. Thanks for a pleasant tour, Monet. Keep up the great work!
Business response:
Hi Tammy, this means a lot to us! Thank you for taking the time to leave us a review. We're so glad you enjoyed your tour!
Monet was great. Very knowledgeable and professional, as well as very personable. The apartment is awesome. Thanks
Business response:
We love hearing this, Clinton! Thank you for your 5-star feedback!
Had a minor issue. I needed a new air conditioner filter and it was taken care of promptly and efficiently. Maintenance crew is great. 👍
Business response:
We love to hear this, Douglas! Thank you for the 5 stars!
A great place to live. My wife and I have been here for just over a year and we are very happy. Office staff are pleasant and very helpful. Maintenance issues are addressed quickly. The maintenance staff are professional and always get the job done. The pool (open from May to September) is crystal clear and a nice to relax especially when Carols is on duty. A very friendly man who makes sure everything at the pool is in perfect condition. This is a really nice place to live.
Business response:
Hi Douglas, thank you for your feedback! We love that you and your wife have been happy here over the last year. Thank you for choosing Clairmont at Hillandale as your home and for sharing your experience. We hope you enjoy many more years in the community!
I've been in my apartment approx. 4 months now. I wanted to live here a couple of months before submitting a review. I started looking for an apartment in Dec. '23.....first time I've been in one since 1976...lol I met with Monet back in December and she became familiar with what units I'd be interested in....when she called me in February of '24 I was surprised. She said she felt she had an apartment that would be right for me...and it was....she made the process effortless. I've had a couple of maintenance issues...bu... read more
Business response:
Hi Scott, this makes us so happy! We're glad to hear Monet made transitioning back into an apartment easier for you. Thank you for choosing Clairmont at Hillandale and for sharing your experience!
The office staff and maintenance crew at Clairmont at Hillandale are always pleasant and very helpful! Maintenance/repair requests are usually handled within one or two days and are done right the first time! I really appreciate living here!
Business response:
This is great to hear, Patricia! We appreciate your business and are so happy you enjoy Clairmont at Hillandale living!
Our application was not straightforward. We had to go through a lot of hurdles to get the lease closed. This is because we came with no credit history in the US. However, Monet was very helpful. She went above and beyond for my family to settle in. She was very accommodating to us especially my little kids. I know some things were beyond her control but she was very good with advocating for us.
Business response:
Hi Marie, we're so glad Monet was helpful during your apartment search and throughout this process. Thank you for sharing your experience and welcome home!
You did a great job
Business response:
That's excellent news, Chevella! Thanks for your review!
Frequently asked questions about Clairmont at Hillandale Apartments
How is Clairmont at Hillandale Apartments rated?
Clairmont at Hillandale Apartments has a 4.4 star rating with 268 reviews.
When is Clairmont at Hillandale Apartments open?
Clairmont at Hillandale Apartments is open now. It will close at 5:00 p.m.