COIT Cleaning and Restoration

4.6

Home Cleaning
Tempe, AZ

About this business

Home Services Carpet Cleaning Home Cleaning

Location details

1615 W 12th Pl, Tempe, AZ, 85281, United States

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4.61,884 reviews

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Christopher Metcalfe Creations C.

3 years ago

We just purchased a home and are trying to make it our own. Contacting many contractors to put a new kitchen together everyone said to take the tile floor out, but we like it and want to save it. We called Coit 480-967-1988 and Kathryn Dvorak the Cleaning Specialist. She agreed with us and asked us to let her technician's come and check it out. Right on time a technician came out and checked it out he also agreed with us. Random spots needed tender loving care and he needed another technician that is an artist with this prob... read more

Business response:

Thank you Christopher for your kind words and leaving a review for all of the world to see. We couldn't be happy to hear what a great job Kathryn, Granillo and Markus did and how well they took care of all of your cleaning needs. We always strive for 100% customer satisfaction and are happy to know that we were able to provide that for you. We look forward to servicing you in the future.

John O.

3 years ago

I contacted COIT for a house-wide carpet cleaning, and today was the appointment. Miguel N. contacted us 20 minutes before to tell us he was on the way and showed up on time. He was the only technician sent out, but I didn't hear him complain about it, although I was surprised. He was professional and personable, greeted everyone, and we walked the house to talk about what to address with the carpet. Afterward, he wrote up the quote, and we received the July 4th special they had going on, and the amount was what we exp... read more

Business response:

John, thank you for this wonderful review! We are thrilled to hear what a great job Miguel did for you. We are sorry to hear that the last time you used us that you were not 100% satisfied with the cleaning of the tile and grout. We do have a 100% guarantee of satisfaction on all of our services so please keep that in mind if you are ever dissatisfied with a service. We are grateful that you gave COIT another chance and we are happy to hear how happy you are. Enjoy your refreshened carpet's! We look forward to servicing you ... read more

Steve V.

3 years ago

A phone call on last Weds produced a visit for an estimate from Derek. Nice gentleman...seemed to know his 'stuff'! Scheduled thru the call center earlier in the day for service today the 31st. I kept calling yesterday to try & schedule todays appt (what time are they coming)? Three x yesterday I was promised a call back from scheduling within an hour. Never got one. This AM called them @ 7:30. Was promised a call back within an hour. Crickets. Finally @ 12:45 received a call from Alan (tech) saying he would arrive in 20... read more

Business response:

We are ecstatic to hear Derek & Alan did awesome work! Derek really does know his stuff when it comes to providing estimates, and we're thrilled that Alan was able to deliver such excellent results with your tile & grout cleaning, carpet cleaning in both rooms, and all 9 chairs of upholstery cleaning. We truly appreciate your recommendation of our services and especially highlighting Alan's technical expertise. We sincerely apologize about the call center issues you experienced - we understand how frustrating it must have be... read more

Barbara T.

3 years ago

We have used Coit for years. We had a few problems this time, and found it difficult to reach someone in the evening to address the immediate problem, but the next day they called and came up with a solution. Hoping next time is back to the service we were use to.

Business response:

Barbara, thank you for being such a loyal customer to Coit. We apologize that your last cleaning experience was less then satisfactory. Thank you for sharing with us that we were able to reach out to you and came up with a solution. We look forward to being able to service you again in the future.

Ed F.

3 years ago

Andrew was amazing for cleaning carpet, cleaning & sealing our grout. First time customer price discount was great Thanks

Business response:

Thank you Ed! So glad Andrew did amazing work on your carpet & grout. Happy the first-time discount worked out great too!

Debbie B.

3 years ago

Juan Rodriguez, just cleaned my couch. What a great job he did. My couch looks brand new. I would highly recommend Juan and Coit. I have been a customer of Coit for years, they sure are a fantastic co.

Business response:

We are delighted to hear Juan made your couch look brand new! Thanks for being a loyal customer and recommending us!

Nancy R.

4 years ago

Miguel refinished our granite countertop and our marble countertop. The marble was damaged, requiring restoration. Miguel was thorough,friendly and did a wonderful job on everything. I didn't think the marble could be repaired but he worked a miracle. Thank you so much!

Business response:

Thank you for taking the time to write a review on behalf of Miguel Nazario. He is an exceptional specialist and we love to hear the great work that he does with our customers. He will be so excited to see this review. Thank you again and thank you for using COIT.

Sandra P.

5 years ago

We had a big job done; all carpets plus several pieces of upholstered furniture. Jim arrived on time and tackled the whole job with efficiency and a pleasant personality. He managed to get out some old pet stains which was great. The place looks and smells clean. Excellent job!

S F O.

5 years ago

I have recommended COIT carpet cleaners several times over the years for various clients. Each time the crew have done an excellent job. Kathryn D and Jonathan Williams came today to service our old white pet stained carpets. They did a great job making the carpet look new and smell fresh! Thank you from MS Alice, Charlie and Chloe!