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COIT Cleaning and Restoration
- Home Cleaning
- Tempe, AZ
About this business
Location details
1615 W 12th Pl, Tempe, AZ, 85281, United States
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A phone call on last Weds produced a visit for an estimate from Derek. Nice gentleman...seemed to know his 'stuff'! Scheduled thru the call center earlier in the day for service today the 31st. I kept calling yesterday to try & schedule todays appt (what time are they coming)? Three x yesterday I was promised a call back from scheduling within an hour. Never got one. This AM called them @ 7:30. Was promised a call back within an hour. Crickets. Finally @ 12:45 received a call from Alan (tech) saying he would arrive in 20... read more
Business response:
We are ecstatic to hear Derek & Alan did awesome work! Derek really does know his stuff when it comes to providing estimates, and we're thrilled that Alan was able to deliver such excellent results with your tile & grout cleaning, carpet cleaning in both rooms, and all 9 chairs of upholstery cleaning. We truly appreciate your recommendation of our services and especially highlighting Alan's technical expertise. We sincerely apologize about the call center issues you experienced - we understand how frustrating it must have be... read more
We have used Coit for years. We had a few problems this time, and found it difficult to reach someone in the evening to address the immediate problem, but the next day they called and came up with a solution. Hoping next time is back to the service we were use to.
Business response:
Barbara, thank you for being such a loyal customer to Coit. We apologize that your last cleaning experience was less then satisfactory. Thank you for sharing with us that we were able to reach out to you and came up with a solution. We look forward to being able to service you again in the future.
Andrew was amazing for cleaning carpet, cleaning & sealing our grout. First time customer price discount was great Thanks
Business response:
Thank you Ed! So glad Andrew did amazing work on your carpet & grout. Happy the first-time discount worked out great too!
Juan Rodriguez, just cleaned my couch. What a great job he did. My couch looks brand new. I would highly recommend Juan and Coit. I have been a customer of Coit for years, they sure are a fantastic co.
Business response:
We are delighted to hear Juan made your couch look brand new! Thanks for being a loyal customer and recommending us!
Miguel refinished our granite countertop and our marble countertop. The marble was damaged, requiring restoration. Miguel was thorough,friendly and did a wonderful job on everything. I didn't think the marble could be repaired but he worked a miracle. Thank you so much!
Business response:
Thank you for taking the time to write a review on behalf of Miguel Nazario. He is an exceptional specialist and we love to hear the great work that he does with our customers. He will be so excited to see this review. Thank you again and thank you for using COIT.
We had a big job done; all carpets plus several pieces of upholstered furniture. Jim arrived on time and tackled the whole job with efficiency and a pleasant personality. He managed to get out some old pet stains which was great. The place looks and smells clean. Excellent job!
I have recommended COIT carpet cleaners several times over the years for various clients. Each time the crew have done an excellent job. Kathryn D and Jonathan Williams came today to service our old white pet stained carpets. They did a great job making the carpet look new and smell fresh! Thank you from MS Alice, Charlie and Chloe!
My mom is a very heavy smoker. She's moved to California with me (from Surprise, Az) and is selling her house. We could not get the smoke smell out (new carpet, paint, appliances. I called COIT to get the air ducts and tile floor/grout cleaned. Philip was out there 2-days later. He called and said the smell was very strong and in addition to the cleanings he would add a heavy deodorizer. After 8-hours he was able to get it taken care of. He was very communicative and went above and beyond. My realtor made a point to comment ... read more
Business response:
Wow that is incredible! Philip continues to be the rock star that he is. We are so happy that he was able to successfully deodorize and clean to your satisfaction. Thank you for using our company. Please call us when you are ready. We will be standing by. Have a great weekend! Jonathan GM
Just moved into our new home. When the previous owners moved out, the movers left grease stains on the bedroom carpets probably from the dolly they used. Rich from Coit came out this morning and voila, the stains are gone. The house also smells so good! Rich was very professional, courteous, and practiced all Covid protocol. He showed up promptly as scheduled. And did the cleaning expeditiously. We'll certainly will use Coit in the future.
Business response:
Hi Linda, Thank you for the kind words on the cleaning done by Richard. We love to hear when our customers praise our technicians. We will be sure to let Richard know what you said in front of his peers. Please don't hesitate to call for any other cleaning services you may need. Make sure you ask for Richard! We hope you enjoy your newly cleaned carpets. Thank you, Jonathan Krause General Manager
Frequently asked questions about COIT Cleaning and Restoration
How is COIT Cleaning and Restoration rated?
COIT Cleaning and Restoration has a 4.5 star rating with 1,785 reviews.
When is COIT Cleaning and Restoration open?
COIT Cleaning and Restoration is open now. It is open 24/7.