COIT Cleaning and Restoration

G C. 

on Yelp

11 years ago

Avoid Coit. Don't waste your time and money. Hired Coit to clean our air-ducts after I finished major renovations knowing that there was saw dust, sheetrock, etc. that had fallen into the in vents. We shopped around and found that other companies charge about the same as Coit WITHthe "40%" discount. So normal price would be much higher than other companies. Still waiting for my full refund 3 weeks after they said they would give it back. Here is a Summary of my complaints: -Sales people were very concerned with being clean(... read more

Crystal H. 

on Yelp

11 years ago

So far I am happy with the quality of the service, but the professionalism of the staff fell very short and this is being kind and has left a really bad feeling about this company. The sales rep was three hours late, indifferent (to the fact that I was inconvenienced by having to wait for him!!!) and acted annoyed (but told me he had just gotten his large job for the day in the call before mine that made him late. So during the whole whopping 20 minute sales call I felt hurried and second class (Funny. my job still totaled ... read more

Steven P. 

on Yelp

11 years ago

$220.00 for less than an hour's service. Need I say more? The work was sub-standard and left me disappointed for the cost. Next time I will rent a rug doctor or find a local cleaner who is customer and quality oriented. 

Kay B. 

on Yelp

12 years ago

June 2013. $445.00 later, 5 rooms later. 2 cancellations, COIT not me. The carpets were very poorly cleaned. We saw areas on carpet with dark shadows. We shampooed again with our own machine. Very dark, water. Rude customer service. They insisted on coming back out to clean again. No thanks. Don't fall for their so called 35% discount either. Total scam job. Refused to issue partial refund. Never never again. Don't go with Coit. You'll be so sorry. 

Shauna T. 

on Yelp

12 years ago

We scheduled them to come out between 1-3pm. I received a call stating they they could come out between 12-2, which I was fine with. Then , I received a call from the tech at 11am stating that he was running behind and he could be out between 3-5pm, which again, I was fine with. Then, my husband and I were out to lunch at 2pm and we receive a call from the tech stating that he'd be out to our house in 30 minutes. I told him that would not work for us, as we were planning on being back just before 3pm. He stated, "well, ... read more

Carole G. 

on Yelp

13 years ago

Had Coit's clean my ducts and every since they were cleaned, I have heavy dust coming out of the vents. Cleaning lady cleaned yesterday, I have to dust everything again today. It was not like that before they cleaned the vents. I called today and talked to a manager and he told me that I would have to live with the dust and there was nothing he was going to do. Even the man they sent to do the cleaning was not smart enough to know you don't hose off a filter from both sides, he ruined the filter and had to replace it - t... read more

Ron S. 

on Yelp

13 years ago

We got a quote for 50% off that did not have a time limit. When they came out they said that they now only offer 40% off and would not honor the quote that they said was past the time limit. The invoice had no date, it had no disclaimer about time limits. We won't be using them again. How stupid they were, traveled to our home with two employees, spend another hour or so communicating with their office and then leaving when they would not honor their quote. BTW, the difference was $30!!! It was the principle of the thin... read more

Don C. 

on Yelp

13 years ago

Apx. 5 years ago Coit damaged my stone floor by polishing it....it had a matted finished....Knowing this takes more upkeep ...they gave me a letter stating they would help to maintain the "polished" finish on your travertine for its projected life time of three to five ears.....Key word is maintain "POLISH"....I waited 5 years not every year it just looked dull or a little dirty....again tried to be reasonable..... Well they honored the letter by having a person come out and clean floor.... Grout not really clean....finish... read more