COIT Cleaning and Restoration

Naomi F. 

on Yelp

4 years ago

I was not happy at all. First, I was promised and quotes a bargain. Coit said it was a mistake. Finally their tech came out. When he left my carpet was soaking wet and dirty. My feet were covered in a muddy substance. Turned out he used a shag rug wand on my Berber carpet. They came out to fix it so it so-so acceptable. I found out that at Coitunder sons management, tanks are rarely washed out after emptying dirty water often leaving or reusing dirty and foul water. That is disgusting!! I had it. I finally used my Green M... read more

Nancy D. 

on Yelp

4 years ago

The pictures will say it all! The 2 lighter areas are where I spot cleaned to see if I could get the dirt out. The filth on this couch is only from 2 muddy dogs so the dirt should have come out if the technician would have used something like soap? Also, only after the job was done did the tech say let there'd be an additional $25 charge for the service call!! 

Jan H. 

on Yelp

4 years ago

I have used Coit many times over the years. I had been mostly satified. Today I had scheduled to have my air ducts and dryer vent cleaned. I was quoted a price that included both the air ducts and dryer vent. When they arrived I was told that the price I was quoted would not include the dryer vent. The technician said it would be 175.00 more. I told him that the company should honor the quote I was given. Then to make matters worse when it came time to give him my credit card he said he would have to write the number d... read more

Angela N. 

on Yelp

4 years ago

The worst of the worst. My floor looked the same. No difference. The scheduling to even come redo the floor was chaos. I could not get a manager to call me back. This company is a joke. I wold never recommend them at all! 

William C. 

on Yelp

4 years ago

I was quoted a price Of $150 over the phone to clean two small rooms and a rocking chair. Unfortunately when COIT came to my home the estaminet given had doubled to do the cleaning. I should've had COIT physically come to my residence and give a written estimate before cleaning. When I contacted the company they were unresponsive in regards to helping me Negotiate on the price of service. I've never had this problem with other carpet cleaning companies. 

Bob S. 

on Yelp

5 years ago

Outrageous price increase. Less than 5 years ago we had cleaning done for under $700 by this company. Same exact job was quoted this week by same company over $3700. 

Angel G. 

on Yelp

5 years ago

Not good business practices! I called and was quoted 429 dollars to polish and seal my granite counter tops. We made appt for Saturday and my wife removed all items in areas to be cleaned and I also include tiles in walk area of kitchen And tech tells me 1200 plus dollars, and 3 to 4 hours to complete. So 300 to 400 dollars per hour. Think about that customers!!!! I have 6 years college Medical license and dont make that much an hour!!!! I asked if tech had college, answer was no. Here is my thing; there is nothing wr... read more

Olivia S. 

on Yelp

5 years ago

Canceled twice, lied, and flaked the first time then canceled the second time. Just don't call this place if u don't wanna get flaked on 

Nancy S. 

on Yelp

5 years ago

I should have checked with Yelp before hiring this company. The salesperson came out to give me an estimate for cleaning my ducts and hard wood floors. $865 just for the ducts. He explained the procedure to me. Said it would take 3-5 hours. to clean the ducts and I agreed. The technicians came. It took them about 2.5 hours and they did nothing like was explained to me by the salesperson. I called the company and said I felt COIT charged far more money than the job required. I told the manager what the salesperson had explain... read more