Corporate

Keihan F. 

on Yelp

4 years ago

Amazing folks, amazing service, always responsive and open to help. I customized almost everything on the ring and also asked so many types of supports and they did nothing but help. Especial shout out to Maria Kamali with her great support. She deserves all the positive feedback. 

Rhonda B. 

on Yelp

4 years ago

My husband and I bought our first two pieces of fine jewelry in 1997 at Mervis (Tysons location) and our most recent purchase was a few days ago. Mervis has an outstanding selection of fine jewelry and the quality is excellent. The most important thing I want to point out is the customer service at Mervis. The moment you walk into Mervis you feel like family. They go beyond traditional standards and deliver excellent personal customer support. They share in your excitement and it's truly genuine. We had the pleasure of worki... read more

Jonathan S. 

on Yelp

4 years ago

Mervis made the experience of buying a gift for my wife simple and easy. We were comforted when we saw that the store was set up to be COVID-19 safe - everyone was masked and socially distanced, hand sanitizer everywhere. We were the only customers in the store for our appointment. We had a concept of what we wanted and were helped by Fazken Krikorian. We described to him exactly what we wanted and a couple of minutes later Fazken comes out from the back of the store with a few items. The first one my wife tried on was exact... read more

Jaideep S. 

on Yelp

5 years ago

Kris was great and very knowledgeable. Best thing is he is easily accessible and responds to his emails right away. 

Melissa S. 

on Yelp

5 years ago

I had a great experience purchasing my wedding band at Mervis. Mika was so helpful, friendly and went above and beyond with answering my questions and making sure I felt comfortable. She made the whole experience really positive and I'm so thrilled with how my custom purchase turned out. Thank you Mika!! 

Pete R. 

on Yelp

5 years ago

Maria reached out to me after I filled out the inquiry online. Was seeking to put together an engagement ring with a fancier cut diamond. All I knew going in was the cut of the diamond I was seeking, the style of the band, and budget. She had the options ready to go for when I arrived. Didn't try to push me beyond my budget. Very low-pressure atmosphere. Definitely won me over and look forward to working with her for the wedding rings. 

Katrina N. 

on Yelp

5 years ago

We called Mervis while sitting in their parking lot. Due to the Covid-19 every jeweler we had looked at was appointment only. We took a chanced and called Mervis. We were greeted on the phone by the most pleasant and welcoming person Robert Brenner. He assured us he had time for us and to please "Come on in". Once we entered the store we were immediately greeted and asked with whom we had an appointment. I explained that we had just called the store a moment earlier. From there Robert stepped out and said it "It was me that... read more

Monica L. 

on Yelp

5 years ago

I am thoroughly pleased with the optimum customer service received from all associates with whom I interfaced with to select a loose diamond for a ring that I owned, a setting for a diamond that I had, purchase of two (2) gold and diamond pendant necklaces...hands down the absolute best associates in the business...Mika Smith-Jones is truly an asset, she knows her diamonds and jewelry, and a consummate professional, when she was unavailable, Bianca step in without missing a beat, she is personable and has a great eye for mar... read more

Forrest K. 

on Yelp

5 years ago

The experience with Maria at Mervis was very special. Maria went the extra mile to make her customer happy. I highly suggest to stop by and see Maria if you are shopping for diamond jewelry. I do not understand the negative review that refers to Mervis as LGBQ unfriendly. This is farthest from the truth. I can attest that my partner and my experience was nothing but impeccable.