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1900 Mervis Way, Tysons, VA, 22182, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bought my engagement ring (.76 carat princess cut) set in a diamond channel platinum setting in 1998. Received a GIA report with diamond stating it is a perfect square, no pits or gouges and SI1. Six years later (2004) the corner prong cracked off. I went back to Mervis to have the mount repaired (total cost $350.00). Fast forward today, 2019, and I had the diamond appraised and they discovered that one corner of the diamond is missing, busted off with a cavity, which I had not noticed upon getting my ring back from Mervis b... read more
I have to say this was a totally different jewelry purchase I have ever experienced and Mervis sets the bar very high. This is not a jewelry store in the mall or one that says high end and has so many cases and choices it's overwhelming. I actually went for two rings I wanted and left with an experience that was unforgettable and will have my business. Janette Davila was the client advisor that emailed me back and explained the rings in the case are sized at 6.0 to 6.5. I called and gave her the SKU numbers assigned to the r... read more
Had a great experience getting wedding bands and an engagement ring here. Mika was wonderful-- she really listened to what we wanted, brought out a great range of options, and didn't try to steer us one way or the other. If you get her, you'll be in good hands
This place is the biggest excuse for a business I've ever seen in my life and I'm what my grandkids call an old man! I was helped (if that is the appropriate word) by a middle aged woman named Amber. She laughed when she said hello to me like I was there to tell her a joke? No, I came to buy a diamond! as her presentation went on she continued laughing so loudly that I had to take 2 advils! I was still interested in buying the diamond but I wasn't ready quite yet, she kept insisting that I put a 5000 dollar deposit because t... read more
Saved me big time when I needed a new diamond in an earring. Great and quick service before my mom ever noticed what had happened, thank you guys! :) In case you're wondering, I'd borrowed my mom's diamond earrings for an event at work, and when I got home, a small diamond was missing, I of course told my mom about it, but still wanted to replace it before returning them to her.
A fantastic experience picking out wedding rings with my fiancee. Many thanks to Monica who was amazingggggggggggggg.
Poor communication after purchase, lack of competitive diamond pricing/ setting the diamond, & inconsistency among sales associates with statements/ limitations on engraving. Buy here if money is no object & you have no personalization requests. We were promised that we could engrave our engagement ring(ER) by the associate I chose the setting with. She told us we would return to make sure it fit, then get it engraved. I had my heart set on getting a ring guard/enhancer for a wedding ring(WR). She advised against it (they do... read more
am happy as a girl could possibly be-- my most recent experience at Mervis in Tysons, VA, superseded my already prior stellar and outstanding service from them. My husband and I worked with Monica Park, a senior diamond consultant that I would highly recommend-- she is knowledgeable, easygoing, creative, and very attentive to details. She was absolutely the right person to work with and played a pivotal role in my husband's goal -- he wanted to create a new customized and enhanced engagement ring to celebrate our years of m... read more
Rahul Vohra is the absolute best!! My husband and I were so happy and pleased with him while ordering my engagement ring and my husband's wedding band. He is extremely kind, knowledgeable, and will not try to over sell you. Since then, I've gone to him for 2 upgrades now and I honestly couldn't have been any happier. I don't think I can trust anyone else with my future diamond purchases. Thank you Rahul!!
Corporate has a 4.8 star rating with 1,804 reviews.
Corporate is open now. It will close at 6:00 p.m.