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1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought my fiance her engagement ring at Mervis about 2 months ago. She loved the ring which is important to her and me both, but what was the most important thing to me was the way in which I was handled by the sales staff. Nancy Choi was the salesperson who helped me through my purchase. I contacted her in early April and asked for suggestions on styles, prices, looks etc. She took the time to make the rings up and take pictures to send to me so that I had a good idea of what I was looking at. Fiinally, after months ... read more
Thank you for making this a wonderful experience. I love my engagement ring, wedding band and my fiance's wedding band. You educated us and stayed within the dollar amount we wanted to stay in. Your customer service is outstanding and cannot be topped. You have gone above and beyond for us. You have our business for life!
I bought my fiancée's engagement ring from Kris Greenwell at Mervis, and we both could not have been happier with the ring and his service. He was knowledgeable and honest, and even fought to get us a price on a diamond that was virtually equal to wholesale price so that we could get it all done through Mervis. When there was a snafu with the timing of the shipping (not his fault), he again fought for us and got it UPS'ed on Saturday delivery. If he hadn't done that, I would've missed my flight that was going to take to sur... read more
Mervis has excellent customer service and they're very good at working with your needs and what you're looking for. They have specialized consultants that are very professional. We found an amazing diamond from them at an incredible price. I highly suggest them!
Great customer service. I am very happy with my purchase and the consultant who took care of was very nice and helpful.
I just bought a diamond that is to be mounted in an antique setting that belonged to my girlfriend's great grandmother. My first experience ever buying a serious piece of jewelry was with Mervis and I have to say I am very, very happy I made the decision to go with them. Rahul walked me through the process and helped me find a diamond that not only looked incredible in the setting but was also well within my price range (it was half the cost of a lower quality diamond I looked at elsewhere). He showed me 2 options, one... read more
A friend suggested Mervis after I had already placed a deposit on a stone from another dealer. I was a little intimidated going to a diamond jeweler in downtown D.C., but my experience was absolutely wonderful! I did not experience any of the issues that the other reviewers had. I worked with Becky and she was amazing. She worked extremely hard to get me the best price for the stone she showed me. I also have to agree with the statement that you should fall in love with the stone rather than the certificate. I looked ... read more
The service at Mervis is beyond compare! My husband bought me diamond stud earrings for our five year anniversary and was helped by Tina, Jeremy, and Zed - and yet again, he had a great experience!! There is no doubt that he is a Mervis man for life! :) My engagement ring was also purchased at Mervis and the service was stellar then too! Its always a great experience and the staff takes the time to explain everything. Thank you!
I searched everywhere to find a ring that wasnt a "cookie-cutter" style of ring and I was very frustrated that I couldnt find THE RING. My fiance suggested I make a trip to Mervis based on a friends recommendation. I was so glad I did. I was very comfortable with the security there and I really loved the fact that I wasnt standing at the counter looking at a bunch of rings. I simply explained what I liked and that is what I was shown. I have a budget and was never pressured into anything. My appointment was with Marilyn... read more
Corporate has a 4.8 star rating with 1,910 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.