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Cottages of Fox Lake
- Assisted Living Facilities
- Fox Lake, IL
About this business
Location details
16 Lilac Ave, Fox Lake, IL, 60020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My mother helped choose The Cottages. She liked it because it felt like a little community rather than other facilities that were tall impersonal buildings. We were mostly happy with her care the short time she was there.
Business response:
Thank you for sharing your kind words. We’re so glad your mother felt comfortable in our community, and it was an honor to care for her, even for a short time. Your family will always be part of our Cottages family.
The staff have been good and attentive. They don't communicate with us as much as some other places, but they have resolved any issues or questions that we've had. The food selection and options are only mediocre. They don't always bring the food that my parents have selected from their menu.
Business response:
Thank you for sharing your family’s experience with us. We’re happy to hear you’ve found our staff attentive and responsive to your questions and concerns. We also truly appreciate your feedback regarding communication and dining, as it helps us identify ways we can continue to improve. Our goal is always to provide residents and their families with the best possible experience, and your insight is invaluable in helping us get there.
The Cottages in Fox Lake are outstanding, the people that work there are amazing. The definitely care about patients they take care of. Can't say enough about them.
Business response:
Thank you so much for your kind words and for taking the time to share your experience! We are truly honored to care for your loved one and are grateful for the trust you’ve placed in us. Our team at The Cottages of Fox Lake is dedicated to providing compassionate and personalized care, and knowing that it shows means the world to us. Your support is deeply appreciated!
They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is clean and well maintained. She is well cared for and comfortable.
Business response:
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep the residents involved and the staff gets to know the residents & work with them closely.
Business response:
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
We were attracted to them because of the availability, price, and when I spoke with them they were so informative and helpful. Will absolutely recommend. It's a great place and we feel safe with him there.
Business response:
Rob, thank you for sharing your positive experience at The Cottages! We are committed to providing exceptional care and creating a warm, home-like environment for all our residents.
The cottages of fox lake is an excellent place for our mom. We have been to several homes for her and this is by far the best. Staff is friendly, helpful and very caring . I feel so comfortable leaving my mom there. She is happy, food is great and the activities are endless. They include family and interactions are wonderful. Wouldn’t want her anywhere else. Thanks!!
Business response:
Hi Cindy, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I am very happy that we chose The Cottages at Fox Lake for my sister. She goes on outings to local spots and takes part in the activities they offer. She is smiling and looks happy in the pictures on Facebook. I am grateful to the caring staff for helping her to enjoy her life there.
Business response:
Hi Carol, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The staff is awesome. They are very nice and the residents love them. The atmosphere is peaceful, friendly, and comfortable. It is a home for the elderly. My father has been there for 5 months now and he has no complaints.
Business response:
Hi Joe, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about Cottages of Fox Lake
How is Cottages of Fox Lake rated?
Cottages of Fox Lake has a 4.4 star rating with 146 reviews.
When is Cottages of Fox Lake open?
Cottages of Fox Lake is open now. It will close tomorrow at 12:00 a.m.