This profile has been claimed by the business owner or representative.
16 Lilac Ave, Fox Lake, IL, 60020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Since I work, I had hoped to find a memory care residence for my mom that was close to work and home. I toured a few, and decided to place mom at "The Cottages, which is very close to both! The management now is superb, and I couldn't be happier! EVERYONE is on board providing excellent care, communication with families, and there is an abundance of activities and adventures for ALL of the residents; mom is thriving! [name removed] You are a God given gift to all. You plan and lead activities with the greatest of love and pa... read more
Business response:
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very good overall experience. Everyone has been kind to both my mom and the family. The cleanliness has never be an issue and everyone is friendly. There have been a couple of times that I could not find a caregiver or any staff, used the button and it was a slow response. Wasn't an emergency and they likely were busy but concerned me if it had been an emergency... Mom is eating and seems to like it. We would like to see more stimulation and variety. There is also a calendar but it doesn't seem to be followed regularly. They... read more
Business response:
We are grateful that you took the time to leave us a review, your feedback helps us to improve service for everyone. Thank you!
Toured with [name removed] . She was great. Cottages are in good condition and accommodating. Was able to negotiate on price. This place checked all of the boxes in terms of care. Meal plans. Works with budget. Medication management
Business response:
Thank you so much for taking the time to leave us a review - it's much appreciated!!
I can't say enough good things about The Cottages! From the moment we walked through the doors, we felt the warmth and care that makes this place truly special. The staff goes above and beyond to ensure residents are not just well taken care of, but truly happy and engaged. The facilities are clean, modern, and beautifully maintained, making it a comfortable and welcoming environment for everyone. My loved one has found not just a place to live, but a true home with a wonderful community of friends. The activities are varied... read more
Business response:
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to The Cottages.
The community is very pleasant, the grounds are beautiful it’s like having your own yard. The community is well kept and clean. Food is least to be desired. Laundry is always taken care of on time. If something is wrong maintenance director takes care of issues promptly.
Business response:
John - We are so grateful for your review. Thanks for sharing your rating with us and the community!
Staff is great, the surroundings are great. The only thing I wouldn’t give 5 stars to is the food. The food is more institutional but it will not get any better no matter what facility you choose in senior living.
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review, thank you Gene!
My experience has been exceptional. The staff is incredibly attentive and caring, providing personalized care to each resident. The facilities are immaculate and beautifully maintained, with a variety of activities that cater to all interests. The sense of community here is truly heartwarming, making it feel like home from day one. Meals are delicious and nutritious, and medical support is readily available. This facility offers peace of mind for families and a vibrant, fulfilling life for residents. Highly recommended!
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
If you’re looking for a safe, loving, and wonderful place for your loved one that needs care beyond what you’re able to provide at home don’t look any further. The Cottages provides a beautiful setting and a home-like feel, but it’s the staff that make this the gem that it is! Such wonderful, caring people that make you and your loved one feel like they are family. We’ve been with The Cottages and this team for >2 years and I can’t say enough about the place and the awesome staff!
Business response:
Thank you so much for this 5-star review. We are really grateful that you and your loved one are a part of our family here at The Cottages. Thank you for helping to share the word about our community. We’re here for you anytime!
When faced with such a daunting decision about where to place your loved one, I agonized over the poor quality of some of the homes I visited. At the last minute, my husband looked up The Cottages of Fox Lake because it so nearby. I can't tell you enough what a great decision it was. I received a callback literally within minutes, went to visit and signed all the papers. My sister is not just living there, she's thriving! The residents are always engaged in music, games, reading the daily news, taking walks, going on field t... read more
Business response:
Thank you so much for this 5-star review. We are really grateful that you and your loved one are a part of our family here at The Cottages. Thank you for helping to share the word about our community. We’re here for you anytime!
Cottages of Fox Lake has a 4.4 star rating with 146 reviews.
Cottages of Fox Lake is open now. It will close tomorrow at 12:00 a.m.