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Cottages of Fox Lake
- Assisted Living Facilities
- Fox Lake, IL
About this business
Location details
16 Lilac Ave, Fox Lake, IL, 60020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My mom has been at The Cottages for 2 Years., she has been in assisted then memory care for 5 years. I looked at 3 other facilities before choosing The Cottages, I moved her from a facility in Libertyville to keep her closer to me. I visit 2 to 4 times a week all different times of the day and night. The Cottages is always consistently carrying for their residents with so much compassion. There is often family events and coping groups for the families. Daily activities for the residents to join, always clean, decorated for t... read more
Business response:
Hi Jennifer, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My mom has been at this facility for over two years. I know that she always has someone to help her when she needs it. I also know she is safe. All the care she receives at The Cottages is top notch. I am pleasantly surprised when I visit and I see mom has painted, participated in something new for her, or even gotten her nails done. The staff really cares about the residents and there’s even an on site super chef that loves his job. Finding a care facility can be difficult but I know I’ll never look elsewhere for my mom to ... read more
Business response:
Cathy, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit at The Cottages!!
I've had nothing but positive experiences with all of the staff members. They seem to really like their jobs and that gives me piece of mind that my Mother is being looked after. I appreciate the fact that I can call or text if I have any concerns. I'm extremely happy to have found the Cottages as my Mom's new home.
Business response:
Angela, we’re really grateful and appreciate you taking the time to share your rating with us!! Thank you!
My brother who is totally bed ridden has been a resident of The Cottages in Fix Lake, IL for 8 months. The stay has been nothing short of stupendous The total staff of cleaning, maintenance, chefs, personal care/attendance, nurses, doctors and directors have been great. They are friendly, communicative and helpfull. Oh, did I say, they are all very friendly and everyone is treated as family.
Business response:
Carol, we truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do here at The Cottages!! Thank you.
I'm glad we picked this place for my dad. It's easy for him to get around and he's made some nice friends there. The staff is very caring and always smiling. It's also very convenient for me to visit. The grounds are nicely kept and very welcoming for families and kids to come visit.
Business response:
Rose, Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit at The Cottages!!!
The Cottages of Fox Lake is the Best facility to have your family live. The staff is dedicated, friendly, and the nursing staff is amazing. There are activities for the residents, outings, celebrations and so much more.
Business response:
Inez, thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us!!
Everyone that works at The Cottages always say Hi to you from the head person, chef, activities directors and care givers nurses too! Of all the places we checked for our Mom The Cottages memory care is great. They help and watch out for all residents needs. If you have questions they get answers for you from the doctor nurses and the rest of the staff. Activities are great always have a lot of fun. Thank you to all of the staff.
Business response:
Linda, we believe that our residents deserve nothing but the best care, and we’re committed to delivering just that. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do! Thank you.
If there was a most-improved award in the care industry for adults with dementia, this place should get it. Charter's team has come in and increased staffing and the people they've brought in work together in special ways. Their flexibility and focus on the residents is top drawer. A gerontologist comes by regularly to check on residents and the care staff actively seeks out special advice on the wants and needs of their charges. They truly listen and develop plans for their residents around those preferences. Hospice is a w... read more
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review. We enjoy having you and Susie here with us.. as a part of our family!
Some communication lapses at first. I was not told that they would not follow the plan for my husband's insulin administration. I was very clear with everyone about what the regimen was. Not once did anyone tell me they would not count carbs for his sliding scale insulin. They sought instruction from the house Dr. and our Dr. A new plan was made and he is doing well now. This could have been avoided . Since then, I receive frequent information about how he is doing and the staff have sought out sugar free foods and drinks fo... read more
Business response:
Hi, thank you for sharing your positive experience!
Frequently asked questions about Cottages of Fox Lake
How is Cottages of Fox Lake rated?
Cottages of Fox Lake has a 4.4 star rating with 146 reviews.
When is Cottages of Fox Lake open?
Cottages of Fox Lake is open now. It will close tomorrow at 12:00 a.m.