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Courtesy Nissan
- Richardson, TX
About this business
Driving is something most of us have to do every day. For many it seems like a chore. Courtesy Nissan is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Nissan models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof. Let's start by talking about this year's editorially acclaim... read more
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
If I can give this dealership a 0 I would. have been waiting to post a review!! So, let’s start by saying they were upset because the car was posted at a wrong price. When I came in I told them about the price and showed them the picture and they essentially honored the price. However they tried to up charge it to make up for loss money by adding the courtesy promise in there. I asked them why do I need this, they said because the price of the car was wrong they wanted to get as much money as they could. I asked them if they... read more
Misleading unresponsive i said what i could afford i was told that my payments would not be over my said amount i sent messages about not receiving my paperwork no response i recieved an email from the financing company today after a week and my payments are well over what I said I could afford
We purchased a used 2022 Chevy Colorado late Friday evening June 6 for my son and Monday morning, 6/9, found out the insurance cost would be too high. We contacted the dealer immediately to use their 3 day return policy but was told that we were past the return date - and that Sunday, 6/8, when the dealership was closed, was the last day to return the car. I asked multiple dealership representatives to review with me the fine print - the disclaimer - that says that "for any return or exchange the dealership must be notified ... read more
Took my car in for a routine service and was met with complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past the estimated time with no updates. When I finally asked for a status, the rep seemed annoyed and dismissive. My car was returned without the promised inspection, and no explanation was given. Totally unprofessional and frustrating. I won’t be returning.
It took long just for an oil change. Another customer left before me. Came after me.
Service rep person was great, but the work took too long. A simple maintenance service (oil change) and cabin filter replacement should not have taken almost 3 hours.
My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuum hose leaking needs change around $700 again. What happened same problem charged times?
Had an appointment for transmission fluid change, arrived with my daughter (her juke) to meet a very rude service advisor. After asking “while they are changing the fluid, could they check to make sure the transmission isn’t leaking” as I had seen some oil under the car. He then insisted that I needed to pay $190 to check that before they would even change the fluid. Turned out to be a leaking cv boot that I was quoted over a thousand to repair ( I did the repair in an hour at home for $200. I understand they work on commiss... read more
Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unapologetic.
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 11,572 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.