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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed to replace my current CPAP nasal mask and head band, but my local (previous supplier) did not have the item I needed. The customer service representative told me to contact CPAP.com because they have a vast array of CPAP supplies. I went to the website indicated above and found the item I wanted, but had some questions about the need for a new doctor's prescription before I could buy the item I needed. Today, I called the CPAP.com "question help phone line" and talked with a gent named Heath. Heath was patient, kind... read more
Business response:
Hi David, That's wonderful! We're certain Heath, would say you're most welcome. Thanks for sharing your experience with us and we hope to hear from you again soon!
EXCELLENT CUSTOMER SERVICE!!! My prescription needed to be updated and I have a new physician. They did all of the work to get a new prescription.
Business response:
Hi David, Thank you for letting us know that you received the level of service you deserve! Please let us know if there is anything else we can assist you with.
The live chat rep Dasha was very helpful and knowledgeable. It is nice to talk to a real person. My feedback to the company would be to have the transcript automatically send in an email to the customer. Many sites do that and it is very helpful when you want to return to the information later. Seems odd that the company doesn't already do that. Otherwise, her help was great.
Business response:
Hi Rachel, thanks for sharing your experience and great feedback suggestion with us! We hope to hear from you again soon.
Been purchasing CPAP supplies and equipment from CPAP.com for years and have been always very satisfied with their service and the products I have purchased.
Business response:
Hey Brian, that's great! Thank you for sharing your experience and we hope to hear from you again soon.
CPAP.com saved me a lot of money. The sales representative was Zachary and he answered all of the questions that I had. The customer service was excellent!
Business response:
Hey Tony! Thank you for sharing your experience with us. We hope to hear from you again soon.
I had help from Haly and Dasha today about changing from Nasal Pillow Mask to Full Face Mask. Both assisted me very well. Haly gave me good choices, and Dasha helped with sizing and recommendations for mask pads. Both were very knowledgeable. Pricing is good on this site, so much better than going to a medical supply store. Most affordable place for my supplies.
Business response:
Hi Kim, that's awesome! We're glad to hear that you received the level of service you deserve. Please let us know if there is anything else we can assist you with.
Great company! I've found their customer service reps to be exceedingly helpful and quick in response. The prices are among the best I've found, as well.
Business response:
Hi Julie, Thanks for the compliment! We'll continue providing our customers with the level of service expected. Thank you for sharing your experience and we hope to hear from you again soon!
Hailey was awesome! She was quick to answer my questions and very friendly!!
Business response:
Hi Michelle, That's great! Thank you for sharing your experience. Please let us know if there's anything else we can assist you with.
Live chat was performed very satisfactory as well as accurate and extremely helpful!
Business response:
Hi Jim, that's wonderful! Thank you for sharing your experience with us and we look forward to hearing from you again soon.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open at 8:00 a.m.