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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Mario V's profile image
Mario V 
5 years ago

Called CPAP.com and talk to Katherine. I receive a truly good old American service which I haven’t seen in a very long time. I’m new to CPAP and she addressed all my questions and concern. BTW they have the best prices I found (saved $200.00). This was too good to be true so I google BBB and reviews from many places and they all were good. I called back to place the order and got my shipping notification the same day they received the doctor’s prescription. I will definitely recommend this community and appreciate their corp... read more

Business response:

Hi Mario, Welcome to the CPAP.com Family! Thank you for the recommendation and we are so happy to hear that Katherine, provided you with the level of service you deserve. We hope to hear from you again soon! 

Candace E's profile image
Candace E 
5 years ago

Both representatives Carol and Agnes were so helpful with my order. It would have been very confusing without their direction. Great company! 

Business response:

Hi Candace, We're happy to hear that Carol and Agnes, provided you with helpful service! We hope to hear from you again soon. 

Geraldh's profile image
Geraldh 
5 years ago

Great customer service from Heath. He helped us figure out our needed supplies and made sure we got overnight delivery to the hotel where we are staying. He is very knowledgeable and patient. Kudos to you Heath!!! 

Business response:

That's awesome! Thank you for sharing your experience with us and we'll be sure to share your kind words with Heath. We hope to hear from you again soon! 

Don H's profile image
Don H 
5 years ago

Very helpful, friendly and professional. Representative did a great job explaining and recommending products. 

Business response:

Hi Don, thank you for letting us know that you received the level of service you deserve! Please let us know if there's anything else we can assist you with. 

Toni A's profile image
Toni A 
5 years ago

Thank you all every time I contact your live chat and/or by phone the process is always quick. I don't have to wait. Not to mention that I ask about a product coming in more than one nasal cushion and she was able to tell me sorry, it wasn't available. Very sincere, thank you all for your great customer service 

Business response:

Hi Toni, thanks for sharing your shopping experiences with us! We'll be sure to share your kind words with our Customer Service Department. We hope to hear from you again soon! 

Kathryn F.'s profile image
Kathryn F. 
5 years ago

You couldn't ask for a better company to deal with or better people to help you! My assistant when I called in went above and beyond to help me out with a change in supplies. I knew they were excellent from previous transactions, but I never expected such exemplary service as I received this time. I'll always do my CPAP dealings with CPAP.com! And they always give very quick turnaround on orders and deliveries. Awesome! 

Business response:

Hey Kathryn, that's wonderful! Thank you for sharing your experience with us and we look forward to hearing from you again soon. 

Melanie U's profile image
Melanie U 
5 years ago

My item was on backorder. The customer service rep was able to help me get my refund and set up an order where I will be called for payment once it arrives. She was also able to get me a better discount for that future order. Great experience so far. 

Business response:

Hi Melanie, We're very sorry for the backorder, but hank you for letting us know you received the level of service you deserve! Please let us know if there's anything else we can assist you with. 

Jay F's profile image
Jay F 
5 years ago

Excellent Service from Sarah and very dependable and trustworthy. Pleasure to do business with them. 

Business response:

That's wonderful! Thanks for sharing your experience with us and we hope to hear from you again soon. 

val4503's profile image
val4503 
5 years ago

Great Experience. The ladies I spoke with were knowledgeable and what they didn't know they went and researched the information and sent me an email and also called me back. It was a great buying experience and they even gave me a 20% discount for my first order. I was very pleased. The only thing I would like changed would be their shipping options because they do not have expedited shipping and I need my product by a certain date that is only a week away. Other than that this is a GREAT company and I highly recommend it. 

Business response:

Hi Lisa and welcome to the CPAP.com Family! Thanks for your great feedback and recommendation! Actually, we offer expedited shipping on most items, but due to the shipping companies policies, we aren't able to ship a select few items expediently and for that we're sorry. Please let us know if there's anything else we can assist you with. 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is open now. It will close at 5:00 p.m.