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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Ed H's profile image
Ed H 
5 years ago

No problems ordering , Heath was very helpful when I needed questions answered. So I like this company. 

Business response:

Hi Ed, that's wonderful! Thanks for sharing your experience with us and we hope to hear from you again soon. 

Bill K's profile image
Bill K 
5 years ago

Been using CPAP.com for more than 7 years. No complaints with great customer service and shipping every time. Brandy and Dasha have both helped me recently with a purchase and warranty issue and I highly recommend CPAP.com for CPAP needs. 

Business response:

Hey Bill! Thank you for being a loyal customer and the recommendation! We hope to continue providing you with the great service you're accustomed to for many years to come. We look forward to hearing from you again soon! 

Kevin C's profile image
Kevin C 
5 years ago

Great service and support through the return process. I have reordered the necessary replacements. 

Kurt L's profile image
Kurt L 
5 years ago

I got lost on Amazon, thinking I'd find a simple CPAP mask assembly to go with my Philips Dream station. Ha, not so! Dizzying quagmire of odds and ends, and extremely time consuming. I tried a google search instead, landing on CPAP.com. The tab for masks was great, as it was laid out perfectly-- and I found what I needed in nothing flat. I needed to release an order, because some wipes were on backorder. Dasha was very polite and efficient, and the chat feature was great! Very pleased with the ease of ordering. Thank you. 

Alarka S's profile image
Alarka S 
5 years ago

Haily was awesome with the help in getting a live confirmation of my prescription. She was very helpful. Will update/add this review once I receive the items but so far, customer care is very informative and helpful. Thanks 

Mary I's profile image
Mary I 
5 years ago

Super helpful!! Very knowledgable about the subject matter. Took their time in answering all of my questions. Couldn't have been better. 

Janet's profile image
Janet 
5 years ago

This review is for Heath who helped me understand and set up my new Dream Station Go machine. He was extremely patient, helpful and clear in describing what things meant and what I needed to do to set up my machine. I only used the machine once so I can't say too much about it now. The one problem I had was that the humidifier didn't heat up. Now I hope it will. If I need to call again, I would be delighted if Heath or someone equally patient can help me. 

Waldy B's profile image
Waldy B 
5 years ago

Heath took my order today and had a pleasant experience. He has a well knowledge of products, and how things works behind his desk. Thank you for your Great Customer Service! Truly, Waldy 

Business response:

Hi Waldy, We're certain Heath, would say you're most welcome! We hope to hear from you again soon. 

Karin J's profile image
Karin J 
5 years ago

I have a very high insurance deductible and was looking for alternatives to the very high prices they quoted me for equipment. I did an online chat with Dasha, who answered my questions quickly and completely. I just started shopping for equipment, but I feel like I will end up back at cpap.com. I actually feel optimistic now that I will be able to get what I need without going broke. 

Business response:

Hey Karin, thanks for sharing your chat experience with us! Please let us know if there's anything else we can assist you with. 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is closed now. It will open at 8:00 a.m.