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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Philip K's profile image
Philip K 
3 years ago

First time customer. I worked with Brandi, who was outstanding. I am a health care professional, and I was very impressed with her expertise, professionalism, and customer service. 

Business response:

Hi Philip, Welcome to the CPAP.com Family! Thanks for letting us know that Brandi, provided you with the great service you deserve. Please let us know if there is anything else we can assist you with. 

Cheryl K's profile image
Cheryl K 
3 years ago

Joy was awesome to speak with, and very helpful! She answered my questions and took care of what I needed. 

Business response:

Hi Cheryl, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with. 

Valerie G's profile image
Valerie G 
3 years ago

Excellent customer service! I had called today because my order hadn’t arrived even though it showed it was delivered in our locker. After verifying the information the customer service representative promptly put together another order for shipment. No hassle. Thanks for being so professional and caring! 

Business response:

Hey Valerie, We are very sorry that you didn't receive your initial order. Thanks so much for letting us know that your concerns were resolved. Please let us know if there is anything else we can assist you with. 

Mildred R's profile image
Mildred R 
3 years ago

Contact was courteous, informed, and efficient. I appreciate all of these attributes. 

Business response:

Hi Mildred, Thanks so much for sharing your experience with us! Please let us know if there is anything else we can assist you with. 

Rob Y's profile image
Rob Y 
3 years ago

The CPAP team is extremely knowledgeable, experienced and helpful. I especially appreciate Steven's assistance. I'm a 3+ year CPAP client/patient and this is the very best team to work with. I call this type of healthcare / patient need fussy! There's a lot to it and CPAP.com is tremendous! Thank you, Rob Y. 

Business response:

Hi Rob, Thanks so much for your kind words! We're glad to hear that Steven provided you with the great assistance that you deserve. Please let us know if there is anything else we can assist you with. 

Jenea H's profile image
Jenea H 
3 years ago

CPAP.com is pretty great. They have a great selection and all of that, but what impressed me the most was that they got ResMed machines in stock when no one else could because of the recall. And their customer service is amazing. Their chat service is the best in the business. No paragraphs of flowery marketing scripts, upselling, or queries. just clear, concise, and effective communication. It’s a breath of fresh air. Give Crystal and her colleagues a raise! 

Business response:

Hi Jenea, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with! 

Dustin G's profile image
Dustin G 
3 years ago

Called with a question on a product. Not only were all questions answered, but the agent - Daryl - took the order himself. Pleasant demeanor and extremely helpful. 

Business response:

Hi Dustin, Thank you for sharing your experience with us. We hope to hear from you again soon! 

Jean B's profile image
Jean B 
3 years ago

My call was answered promptly and my problem resolved by Camyatta, who I enjoyed chatting with. She also offered suggestions for future orders. 

Business response:

Hi Jean, Thank you for sharing your experience with us. We hope to hear from you again soon! 

John A's profile image
John A 
3 years ago

CPAP.com offers great pricing and great customer service. The reps are friendly and take time to fully understand my questions. They stand behind what they sell and keep customers advised of recalls. I highly recommend cpap.com 

Business response:

Hi John, Thank you for sharing your experience with us! We hope to hear from you again soon! 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is closed now. It will open on Monday at 8:00 a.m.