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13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tiana was very helpful and very pleasant to deal with, she did an awesome job assisting us.
Business response:
Hi Odie, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
I spoke to a helpful, kind and very courteous person named Crystal tonight (June 29) and got just what I needed in the way of information and advice. Crystal could not have been nicer or more helpful. And I am finally going to get better sleep and enjoy the benefits of this technology. I respect this company and the way they have organized their business and I deeply appreciate the great customer service from Crystal. Best regards, Stuart S***
Business response:
Hi Stuart, We are very glad to hear that Crystal, provided you with the level of assistance you needed. Please let us know if there is anything else we can assist you with.
Great service online when a local provider couldn't help me out. I'd give Tiania an A+ for service. She was not one of those canned response people as she listened carefully, only explained what she had to, didn't blab on about how wonderful it is to have me for a customer, etc. She was clear, direct, and didn't waste my time - I really appreciated those qualities.
Business response:
Hi Polly, Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Nice people, very helpful, easy to work with. Which is very appreciated these days, with most companies only careing about profit! Thanks.
Business response:
Hi Don, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Korinne was so helpful and patient. I will ask for her every time I have a need.
Business response:
Hi Marsheila, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
I spoke with Tiania over the phone and she got all the information for me. She was able to help me with parts of the order I didn't understand, and she got it set up correctly! Thank you very much! Very helpful!
Business response:
Hi Nathan, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Had to buy new CPAP (due to Philips losing my info three times??). Delivered FAST! Ordered Thur, deliv Sat. Called with basic questions. Daryl was very helpful. Clear, concise. My dr. suggested the right company!
Business response:
Hi Eileen, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Five stars to Camyatta B! We couldn’t complete an order via web page due to an address issue. Second try with costumer service, no help from agent, even when asked to escalate to a higher level. Third try with her and, what a difference! She identified the issue, got help, contacted us and helped us to complete the order. Helpful, pleasant, professional!
Business response:
Hi Lissette, Thank you for your review and kind words about Camyatta. We are so happy she was able to assist you.
I placed my first phone order with CPAP.com a month ago and have called back to place two more orders for additional products. I have visited with a different CS representative each time and they have all been great. Their level of patience, knowledge and professionalism is awesome. My orders have all been shipped the same day I called with 100% fill rate and accuracy. It is extremely refreshing to deal with a company that actually answers their phones within minutes and has such proficient talent throughout their organizati... read more
Business response:
Hi Michael, Thanks so much for the kind words! We're pleased to hear that you've received the level of service and care that you deserve. We look forward to hearing from you again soon.
Cpap.com has a 4.8 star rating with 5,260 reviews.
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.