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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service from Korinne! Very knowledgeable, and Efficient. Resolved the issue.
Business response:
Thank you for taking the time to leave us a review! And thank you for ordering with us, we are very happy that you received such great service. We look forward to hearing from you soon!
Tiania did an excellent job taking my order. She was patient, my hearing is not the best. Tiania was also kind, polite, respectful and very professional. Tiania was very thorough and exemplary in every aspect of the transaction.
Brandy was very patient and kind with me on the phone today. She did not rush me for answers and let me take my time. Brandy reviewed every thing I ordered a couple of times to ensure we had the order correct. You will be very fortunate to get Brandy as your representative when you call. Thank you so much!
I placed a phone order this Saturday morning of a holiday weekend to replicate a previous order. The phone attendant (Brandy) was very professional, polite, and efficient in taking the order and making me aware of an existing price discount. It was all handled very effectively and provided for a positive experience.
I have been a customer of CPAP. Com for at least 10 years. Always great customer service! Today Brandy took care of a need I had. Was very courteous, knowledgeable, and quickly resolved my issue. This is a great company! Will continue to get my CPAP supplies from them.
Excellent and responsive service. The representative, (Karen or Corrine) was gracious, knowledgeable and efficient. Happy to deal with CPAP. Com again as needed.
I recently bought a cpap mask and after trying was unable to use. I called and they told me to keep the mask and they would credit my card. Refund was on my account within 48 hrs. This company responds quickly and deals fairly with customers. They get my highest recommendation.
Business response:
We are delighted to hear that you enjoyed your experience with us and that our team was able to provide you with excellent service. Thank you for choosing to do business with us! We hope to hear back from you soon.
Purchased the CPAP air mini machine and tried it out. After about 1 hour of operation, the unit started blowing out an excessive amount of air, shut it off and tried it again, same thing. Called the 1-800 # and spoke to Brandy, she was able to determine that my air mini machine needed to be re-adjusted to the same spec's. as my original resmed machine that I have been using for 2 years. She did an outstanding job of re-calibrating my air mini through the app and it has been working perfectly ever since. The only complaint th... read more
Business response:
We are thrilled to hear you received excellent service and troubleshooting from Brandy! We hope you enjoy your new product and don't hesitate to reach out if you have any further questions or concerns!
I received emails saying my order was cancelled and that I could no longer order from their site (citing their user agreement policy). I was perplexed because I have ALWAYS ordered from CPAP.com for years. I spoke with Brandy in customer service. She was professional and very understanding of my confusion. She was concerned that her reconciliation department was taking a while to review this issue. She told me she would call me back asap. And she did! It was a total mistake on their part and she apologized multiple times. Sh... read more
Business response:
Hi! We are thrilled to hear that you had a great experience with us (despite the minor hiccup) and that our team was able to provide you with the service you deserve. Thank you for choosing cpap.com!
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open at 8:00 a.m.