Cpap.com

Name: Cpap.com
Address: 13235 N Promenade Blvd, Stafford, TX, 77477, US
Telephone: (713) 351-3414
Price range: $$
Rating: 4.9

4.9

★★

981 reviews

|Medical Supplies|Stafford, TX 77477

13235 N Promenade Blvd, Stafford, TX 77477

(713) 351-3414

https://www.cpap.com/

Open now:8:00 am - 5:00 pm

About

Getting started with CPAP therapy can be difficult, especially in the beginning. We've partnered with top doctors to create curated articles providing expert advice no matter where you are on your CPAP journey. Our experts have years of experience and tremendous insight that can help you in your treatment. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy.

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4.9

★★

981 reviews

5★836

4★57

3★11

2★0

1★0

77 reviews have no rating

545 Reviews4.9Google
230 Reviews4.8Facebook
204 Reviews5.0BBB
2 Reviews5.0BirdEye

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Reviews(436)

Google Reviews(545)

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Stacey Kroop on Facebook

6 months ago

Great customer service especially from Casondra!!

Sheldon Bryant Adkins on Facebook

6 months ago

Reasonable value, friendly staff and fast delivery.

Marilyn H on BBB

★★

6 months ago

A few weeks ago I sent a complaint about the AirMini Travel CPAP and was frustrated that when I informed them of the problem I had, they didn't acknowledge the problem and dismissed my concern by telling me I couldn't return the machine because it was over 30 days. My frustration grew over spending money on a machine I couldn't use, so yesterday I sent another email to complain about not being heard. All I needed was for them to acknowledge that they understood how difficult it must have been to have the severe reaction (not being able to sleep because of burning in my nasal passages, and nonstop sneezing with a continuous watery discharge for over 24 hours). I wanted to know if anyone else had informed them of a similar reaction. This morning, Brandon called and left a message. When I called back, Crystal answered and listened. She suggested I try another mask that doesn't use the HumidX. I so appreciated that she cared and worked to find a solution. I hope the new mask will be the solution!

Business Response:

Hi Marilyn, we are very sorry about your initial frustrations, but very glad to hear that Crystal was able to recommend a solution. Please let us know if there is anything else we can assist you with.

Maureen Herr Drach on Facebook

6 months ago

My doctor's office actually recommended cpap.com as I have a high deductible and to order from a local medical supply company would have been over $1400 for the exact Cpap I purchased for half that price. In addition, about 3 days after it arrived they ran a sale and the one I purchased was $125 cheaper. I called and within minutes they credited my account. If every one had this amazing customer service the world would be so happy! I am beyond pleased with the support and my purchase! Thank you so much!

Anil K on BBB

★★

6 months ago

Fantastic experience with sales person-her name is Layne. She knows so much about all the products and OSA. She is friendly and explained anything a would be buyer had to know to make to buying the CPAP machine, masks and accessories. 30- day trial to try out a CPAP machine is awesome too. I purchased RespMed AirMini and will know in next 30 days to see if it meets or exceeds my expectations from Good night sleep with a CPAP machine. Thanks CPAP and Layne.

Business Response:

Hi Anil, I agree, Layne is terrific! Thank you for sharing your fantastic experience with us and we'll be sure to share your kind remarks with Layne. Please let us know if there is anything else we can assist you with.

Michael B on BBB

★★

6 months ago

I went to CPAP.com and used the Chat feature to chat with La Toya, then I called CPAP.com and spoke to Heath. Both people were very helpful and they helped me select the proper equipment and helped me submit my prescription. They offered me a great price and free shipping on top of that! I plan on doing all of my CPAP shopping at CPAP.com.

Business Response:

Hi Michael, that is wonderful! Thank you for sharing the experience you had with both LaToya and Heath! Please let us know if there is anything else we can assist you with.

Debi Longinetti on Facebook

7 months ago

I've been a CPAP.com customer for many years. Today Casondra G helped me order a new machine. She was great. Her attitude was professional and friendly. She really knows the product line. You won't go wrong with CPAP.com

Business Response:

Hi Debi, Thank you so much for being a longtime CPAP.com customer! We're so glad that you had such an amaZzZing experience ordering your new machine with Casondra G. We'll zzz you later!

Cathleen Kahler on Facebook

7 months ago

Casondra was patient, helpful, kind and supportive. Great customer service!

Business Response:

Hi Cathleen, Thank you for your amazing feedback. We’re so happy Casondra was helpful with all of your CPAP needs! Zzz you later!

Steve Aase on Facebook

7 months ago

I needed to place an emergency order for a new CPAP machine, and was having trouble with the last step. The deadline forgetting my new machine was minutes way so I called customer service at CPAP.com & was blessed to be able to work with Latoya! She placed my multipart order at HQ in a couple minutes, sent me a link, and stayed on the line until my order was complete. She is, hands down, the absolute best customer service representative I’ve ever had the good fortune to work with ever!! 😇

Business Response:

Hi Steve, Wow—thanks so much for your kind words. We're so pleased to hear that you had such a pleasant experience ordering your new machine with Latoya! Zzz you later!