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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Sharon D's profile image
Sharon D 
2 years ago

wonderful customer service! The person I spoke to was extremely personable and responsive. There was a complication with my order but before I'd even realized it she had seen the problem and figured out a workaround. My order was processed immediately, eliminating the need for any delay. I'm very grateful for her help, which will help me sleep more easily sooner. 

Business response:

Hello, Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon! 

Donna S's profile image
Donna S 
2 years ago

Great customer service! Help is available even on Saturday. Thank you Muzzi for all your help???? 

Business response:

Hello, We are pleased to hear that Muzzi provided you with the needed assistance. We hope you enjoy your new machine and please let us know if there is anything else we can assist you with. 

Donald H's profile image
Donald H 
2 years ago

Very knowledgeable very quick I was impressed. Good company to do business with. 

Business response:

Hello, Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with. 

MARK P's profile image
MARK P 
2 years ago

Though i was on the phone with Layne for almost 2 hours, she was very patient, cordial, helpful and very informative. Because of her, I was able to purchase what I needed. She is a great asset to the company. 

Edwin W's profile image
Edwin W 
2 years ago

I had a very nice phone experience dealing with Corrine in Customer Service relating to an order for my Breas Z2 travel autopap HME units and filters. She was pleasant and polite on the phone and facilitated the use of the promo code that wasn't being accepted on the website and checked on the availability of parts still on back order. She explained things well and certainly is exemplary of true customer service. Thank you. Edwin W. 

Pamela S's profile image
Pamela S 
2 years ago

I am very happy with the assistance I received today from Brandy. She was very thorough and guided me through the frustrating process of obtaining and downloading information for a medical claim. It always helps when the representative is pleasant and thorough. 

Pat B's profile image
Pat B 
2 years ago

Customer service is very good from the ordering process and answering questions. The people I have dealt with seem very knowledgeable about their products. 

Business response:

Hi Pat! Thank you for sharing your good experience with us. We hope to hear from you again soon! 

Phyllis E's profile image
Phyllis E 
2 years ago

What a wonderful experienced I had when I reached Brandy to help me understand how the new F & P Evora Full mask cushion worked - she emailed me a video which explained it all. It was so frustrating not understanding and she patiently walked me through everything. How blessed I was to find someone so patient & helpful. Phyllis E 

Business response:

Hi Phyllis! We are very happy to hear you received excellent assistance from our agent Brandy! Thank you for leaving your feedback and we hope to hear back from you again soon! 

Michael P's profile image
Michael P 
2 years ago

I love CPAP.com. They always have the best prices and great customer service. I purchased a new mask 5 days ago. I received an email shortly wing a 20% off sale yesterday. I called today and Brandy applied the center to my CC. She was a pleasure to talk to and solved my issue 

Business response:

Hi Michael! Thank you so much for your review. We are happy to hear that Brandy provided excellent service and assisted you with your discount! . Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you! 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is closed now. It will open at 8:00 a.m.