This company is outstanding. Been purchasing products from them for years. Everything has arrived quickly and at a high quality. Customer service is fantastic, had to return an item that I forgot to stop subscription on as I changed to a better mask for my needs. The lady's I communicated with, went out of their way to assist me, I can't thank them enough. I am a customer for life. Thanks !
Business response:
Thank you for the positive review and for being a loyal customer! We're thrilled to hear that you've had great experiences with our products and customer service. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you!
Charlsie is the best CPAP help I've ever spoken to!! Every Company should want a CHARLSIE!
Knowledgeable, PATIENT, REAL, FUNNY, KIND and for the first time 3 years I feel that someone really cared about this most trying situation, putting a mask on my face and then sleeping!!
I love this company, too...they are as good as it gets. What A RELIEF!!!
Business response:
Thank you for taking the time to share your positive experience! We're thrilled to hear that Charlsie provided you with exceptional service and support for your CPAP needs. Our team takes pride in providing knowledgeable, patient, and caring service, and we're glad we were able to make a positive impact on your experience. Thank you for choosing us and for your kind words. We hope to continue exceeding your expectations in the future!
Among a myriad of products that would fill my needs, the agent quickly suggested the most simple and least expensive alternative. Great customer service
Business response:
Hi John! Thank you for the positive review! We're glad our agent was able to suggest a simple and cost-effective solution that met your needs. We appreciate your business and hope to continue providing great customer service!
The gentleman assisting me today was spot on. It has been a while since I've last visited, mainly because my last visit I purchase several accessories at the same time, therefore allowing me to have plenty in my stock. The system had trouble identifying me so I contacted by phone where I was promptly navigated through the process with success.
It was much appreciated
Frederick Segundo
Business response:
Thank you for taking the time to leave us a review! We are happy to hear you received great service. Thank you for choosing us for your cpap needs and we hope to hear back from you soon!
This company is always so helpful! Today Brandy assisted me with a manufacturing issue with a water chamber. Could not have been a more pleasant and easy experience. Thank you so much!
Business response:
Thank you for your review! It is wonderful to hear that Brandy provided the much needed assistance and you had a pleasant time with us! We appreciate your business and hope to hear back from you again soon!
I spoke with Brandy regarding my order and was surprised to learn that I had inadvertently ordered equipment that would require the purchase of a universal hose to be compatible with my CPAP mask. Brandy was amazing and saved me the frustration of receiving equipment that I would not be able to use, and she modified my order in addition to providing an in-depth explanation of what I required and why. I would highly recommend CPAP.com for supplies.
Business response:
Thank you for your review! We are happy to hear Brandy provided excellent assistance with your issues and were able to get that resolved for you! Thank you for choosing us as your cpap supplier, and we hope to hear back from you again soon!
Great customer service from Korinne! Very knowledgeable, and Efficient. Resolved the issue.
Business response:
Thank you for taking the time to leave us a review! And thank you for ordering with us, we are very happy that you received such great service. We look forward to hearing from you soon!
Tiania did an excellent job taking my order. She was patient, my hearing is not the best.
Tiania was also kind, polite, respectful and very professional.
Tiania was very thorough and exemplary in every aspect of the transaction.
Brandy was very patient and kind with me on the phone today. She did not rush me for answers and let me take my time. Brandy reviewed every thing I ordered a couple of times to ensure we had the order correct.
You will be very fortunate to get Brandy as your representative when you call.
Thank you so much!
Google reviews (2,755)