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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service. I made a SNAFU with my address and Corrine was so nice and helpful.
Business response:
Hi Georgia! Thank you for the review. We are very happy to hear you received the much needed assistance for your address issue. We thank you for choosing cpap.com and don't hesitate to reach out if there is ever anything we can do to assist you.
Today I was devastated by the fact that the mask I had ordered delivered overnight was a magnetized mask that would be dangerous for me to use because of a metal clip in my neck! I had eagerly waited all day for its arrival because I was so excited about trying it out. My disappointment at having to send it back to cpap.com because it would be unsafe for me was immense!! However, after speaking with Brandy today, I began to feel a little better. She reassured me about the return of my expenses and also pointed me in the dire... read more
Business response:
Hi Susan! Thank you for your great review. We are very pleased we were able to expeditiously assist you with getting a mask that will be safe for you, and happy that Brandy provided such excellent assistance at setting your mind at ease. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you!
Your agent was helpful, cheerful confident, and and real patient
Business response:
Hi Harry! We are very happy to hear that you received excellent service from our agents. Thank you for coming to cpap.com for your cpap needs and don't hesitate to reach out if there is ever anything we can do to assist you!
Sarah did an excellent job answering my questions about the Medistrom Pilot-24.
Business response:
Hi David! Thank you so much for your review, and we are very happy to hear Sarah was able to answer all your battery questions! Thank you for choosing cpap.com for your cpap needs and we hope to hear back from you soon!
Courteous, helpful, and knowledgable: those are the traits of the cpap . com representative, Tiania. Any organization would be smart to have such a staffer.
Business response:
Hi Margaret! Thank you for the review! We are very happy to hear you received such excellent assistance from our agent Tiania. We hope you enjoy your new products, and we hope to hear back from you soon!
Great customer service. Friendly and very efficient. They sorted out my prescription issue immediately and shipped my item right away.
Business response:
Hi Micheline! We are very happy to hear you received excellent customer service for your prescription issues! Thank you for choosing cpap.com, and we hope to hear back from you whenever you need any more supplies!
After receiving my first-ever order from CPAP.com, one of my items had a defective spray nozzle. The customer service representative (Brandy) was charming in handling the situation and giving me a full refund, without me having to return the product.
Business response:
Thank you for the review and for being a new customer! We're thrilled to hear that you've had great experiences with our return policies and customer service. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you!
This company provides a great service for me to get CPAP supplies directly and timely. My experience with Charlie in customer service was helpful and friendly.
Business response:
Thank you for the review! We're thrilled to hear that you've had great experiences with our products/shipping and customer service. Your satisfaction is our top goal, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you!
I purchased an F&P Evora Full Face Mask from cpap.com, and while it may work for others, it's the worst-fitting mask I've ever tried. I contacted CPAP.com via their chat option on the website and got Mie as the service rep. She quickly refunded my purchase and advised me that they couldn't take the mask back due to health concerns. I feel a little bad just disposing of it, but I appreciated their 30 days mask guarantee.
Business response:
Thank you for the positive review and for being a loyal customer! We're thrilled to hear that you've had great experiences with our trial policies and customer service. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you whenever you need cpap supplies!
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open at 8:00 a.m.