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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Brian G's profile image
Brian G 
2 years ago

Excellent Service, all my questions were answered and the order was placed. 

Business response:

Thank you for the positive review and for being a loyal customer! We're thrilled to hear that you've had great experiences with our customer service. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you! 

John L's profile image
John L 
2 years ago

I get supplies for my BiPAP regularly from CPAP.com because I find this company to be the most dependable and the most helpful. Their educational articles and videos are very helpful. Phone interactions have also been very good. 

Business response:

Thank you for the positive review! We're glad to hear that you find our company dependable and helpful, and that our educational resources have been useful. We appreciate your business and look forward to serving you in the future. 

Sharon C's profile image
Sharon C 
2 years ago

The lady who heled me on the phone did an excellent job resolving an issue I had with my order. She was efficient, courteous and most importantly, very patient. We ended up have to cancel the order and put a correct order in. She was very thorough and send me the confirmation to make sure it's correct amount. She then explain to me in detail how best to track the order. The service was exemplary in every aspect of the transaction. I will definitely recommend this website to all my golfer friends. We will comeback to order mo... read more

Business response:

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our customer service representative provided exemplary service in resolving the issue with your order. We appreciate your recommendation and look forward to serving you and your golfer friends again in the future. Thank you for choosing us! 

Robert M's profile image
Robert M 
2 years ago

This company is outstanding. Been purchasing products from them for years. Everything has arrived quickly and at a high quality. Customer service is fantastic, had to return an item that I forgot to stop subscription on as I changed to a better mask for my needs. The lady's I communicated with, went out of their way to assist me, I can't thank them enough. I am a customer for life. Thanks ! 

Business response:

Thank you for the positive review and for being a loyal customer! We're thrilled to hear that you've had great experiences with our products and customer service. Your satisfaction is our top priority, and we appreciate your business. Thank you for choosing us, and we look forward to continuing to serve you! 

Jean F's profile image
Jean F 
2 years ago

Charlsie is the best CPAP help I've ever spoken to!! Every Company should want a CHARLSIE! Knowledgeable, PATIENT, REAL, FUNNY, KIND and for the first time 3 years I feel that someone really cared about this most trying situation, putting a mask on my face and then sleeping!! I love this company, too...they are as good as it gets. What A RELIEF!!! 

Business response:

Thank you for taking the time to share your positive experience! We're thrilled to hear that Charlsie provided you with exceptional service and support for your CPAP needs. Our team takes pride in providing knowledgeable, patient, and caring service, and we're glad we were able to make a positive impact on your experience. Thank you for choosing us and for your kind words. We hope to continue exceeding your expectations in the future! 

John S's profile image
John S 
2 years ago

Among a myriad of products that would fill my needs, the agent quickly suggested the most simple and least expensive alternative. Great customer service 

Business response:

Hi John! Thank you for the positive review! We're glad our agent was able to suggest a simple and cost-effective solution that met your needs. We appreciate your business and hope to continue providing great customer service! 

Frederick S's profile image
Frederick S 
2 years ago

The gentleman assisting me today was spot on. It has been a while since I've last visited, mainly because my last visit I purchase several accessories at the same time, therefore allowing me to have plenty in my stock. The system had trouble identifying me so I contacted by phone where I was promptly navigated through the process with success. It was much appreciated Frederick Segundo 

Business response:

Thank you for taking the time to leave us a review! We are happy to hear you received great service. Thank you for choosing us for your cpap needs and we hope to hear back from you soon! 

Julie D's profile image
Julie D 
2 years ago

This company is always so helpful! Today Brandy assisted me with a manufacturing issue with a water chamber. Could not have been a more pleasant and easy experience. Thank you so much! 

Business response:

Thank you for your review! It is wonderful to hear that Brandy provided the much needed assistance and you had a pleasant time with us! We appreciate your business and hope to hear back from you again soon! 

Eric C's profile image
Eric C 
2 years ago

I spoke with Brandy regarding my order and was surprised to learn that I had inadvertently ordered equipment that would require the purchase of a universal hose to be compatible with my CPAP mask. Brandy was amazing and saved me the frustration of receiving equipment that I would not be able to use, and she modified my order in addition to providing an in-depth explanation of what I required and why. I would highly recommend CPAP.com for supplies. 

Business response:

Thank you for your review! We are happy to hear Brandy provided excellent assistance with your issues and were able to get that resolved for you! Thank you for choosing us as your cpap supplier, and we hope to hear back from you again soon! 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is closed now. It will open on Monday at 8:00 a.m.