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Credit Acceptance

2.7

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.72,233 reviews
MICHAEL M's profile image
MICHAEL M 
2 years ago

Credit Acceptance is a predatory lender. You'll pay 3 times the value of the vehicle and they will not renegotiate the contract. My contract allows a 10-day grace ******* but if I utilize that grace ******* they will still report my payments as late. I had autopay set up for 3 years. They deactivated my autopay without any notice and now they want to charge me late fees. I thinking about surrendering the vehicle in the crappiest condition possible so they can't resell it without sinking a bunch of money into it to put it bac... read more

Amanda B's profile image
Amanda B 
2 years ago

We are filing a ****** lawsuit this week. Credit acceptance, *********************, and **** Plus all should honestly be in prison. Credit acceptance refused to talk to us about the situation without a lawyer. They can explain that to the judge, since they wont talk to us they can explain it to the court. They are selling fraudulent warranties. The dealer sells a car with a **** warranty. **************** refuses to pay because there are parts on the vehicle that are not original. hence voiding warranty. Feel free to contact... read more

Rodney T's profile image
Rodney T 
2 years ago

Im in the military and they still decided to get me a car with a high interest rate. Im paying over $6000 in interest. Of course I got behind on the payments after a year of paying $350/month and they repod my car. After talking with the redemption department a day after my car was taken, they said I could get it back by paying $650 right now and agreeing to pay an extra $50 a month. After paying the $650, they told me they needed to contact the lot where my car was being held to send them a letter of release. Its been 2 day... read more

Lacody B's profile image
Lacody B 
2 years ago

We got a vehicle that was financed through credit acceptance, 4 days later the check engine light and transmission light came on. when we took it back to the car lot to see what was wrong with it, he hooked it up to the machine to test it and cleared it out. We took it to ************* and was informed that the vehicle was only worth 800$ (the car lot was selling it for 24,000$). We called the credit acceptance told them to come get it. The lady explained how it would be auctioned off and wed have to pay the remaining balanc... read more

Jolisa N.'s profile image
Jolisa N. 
2 years ago

I have a high interest rate. That overcharging me $14,500 in interest. They are also charging me $5000 for extended warranty and GAP. I was two payments behind because of a high car note. They had it out for repo, but the car was still at the dealership since I signed the contract. I also called the dealership to void the contract or reimburse the money. They want going for it. Now Im stuck with a high car note. 

Darius S.'s profile image
Darius S. 
2 years ago

Sold me a car this credit acceptance before I even paid my ******* note the motor blew also the turbos in less then 2 weeks and the Carlot got the car back but credit acceptance will not help me get the car fixed or give me my money back this is robbery also they keep adding debt 

Jessie B's profile image
Jessie B 
2 years ago

They renigged on a contract for an AS IS vehicle. The policy I had stated that if the vehicle was at least halfway paid off, they would work out a different payment arrangement if needed. Well, the vehicle that I was purchasing was more than halfway paid off and due to a change in occupation, my monthly payments needed to be less. They refused to refinance, and towed the car away without any prior notice, then wanted to continue to charge me for the remainder of the payments AFTER they sold the car to someone else. 

Tiffany D's profile image
Tiffany D 
2 years ago

They came and got the vehicle 2 years ago but they're saying that they didn't it pick it up but they picked it up at my ex's work. They are worthless liars that just want to screw everyone's credit up trying to get more money. They are rude and hateful. They need to be out of business. 

Lisa M's profile image
Lisa M 
2 years ago

This place should absolutely be put out a business I'm paying 22% interest on a car loan that well it got repossessed the motor blew in it I was calling them every other day begging them to please work something out with me I already paid $8,300 on the car and they're still saying I owe $3,800 still that's completely wrong and they need to be put out of business