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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
This is my 2nd time financing a vehicle with Credit Acceptance. The first vehicle was paid off and unfortunately, my credit was still shot so I had to finance a 2nd vehicle with them. Had this vehicle for a few years now and the engine has gone out. Called to see if there was anything that could be done since I can no longer drive the vehicle. I was told that my ************ were to Voluntarily Surrender the vehicle, which would result in a Repo on my name, or I had to reach out to other car lots to trade-in or refinance thr... read more
They keep charging after they already took my car. They repo my car and sold it for ****** and I still owe almost ******* they keep adding interest to my loan.
One company I would never do business with again. If I was to get another car note and they say they use credit acceptance I would gladly walk away. My auto loan is due the 6th of every month and my auto pay was on the 10th. December 2021 I change my auto pay date to the 23rd of every month only to find out today 7/25/2022 that I accrued over $100 in late fees since changing the date. The rep stated it's "late" which I don't see how when it's still paid within the month that it's due not only that why was I never charged any... read more
This company is very crooked! I financed a vehicle in 2010. I payed them $4500. The car was only $6700. I had it for 5 months. After not even a month the car started having major problems and I would have had to pay $2500 to fix. I missed two payments and the repossessed my car with the stuff in it. I had to find a ride and arrange to meet in a secluded town that was 50 miles away. The guy was very mean and rude while I was taking my belongings out of the car. They wanted me to pay the remaining balance after I found out the... read more
DO NOT DO BUSINESS WITH THIS COMPANY! We were set up on auto pay and our car payment was paid automatically every payday directly from my bank account and they wrongfully repossessed our vehicles and made false claims saying that we werent paying. They are crooks who prey on people with low credit. They continued to take the payment out of our bank account after they repossessed the vehicle that we were paying on time every month for! Do yourself a favor and RUN FROM THIS CROOKED COMPANY!!
Credit Acceptance is crooked. I refinanced my vehicle in June ************************************ half. My payment was due on 6/18 they received the payoff from the bank on 6/21. On 6/30 instead of reporting to the credit bureaus that the loan was paid in full they reported a missed payment. This caused my credit score that I have been working hard to build to drop by 56 points. They will not correct their s**** up without me having to file a dispute.
If I could leave negative stars I would. They are designed for you to fail. Think of why they aren't accredited with the BBB...I wish I could educate every single applicant they receive so they could learn from my stupidity in signing a contract with this horrible company. Their representatives outright lie to you on " recorded" calls they can't locate later. STAY AWAY FROM CREDIT ACCEPTANCE!
This company is a huge scam! They repoed my vehicle at 4 AM after 1 month of missed payment and when I went to pick my vehicle up my door handle was completely broken! Mind you the guy at the tow yard told me how hard it was to get into my car and how he had to pry it open really hard! So when i asked them what happened to my door they acted like they didnt know but told me that In the report they made when they picked the car up it was stated that there was NO damage to my passenger side door handle at all! The tow yard guy... read more
This company is a huge fraud, I filled out a app for a car 7 years ago and this was the company that approved loan, after the car was brought to a mechanic before deal was completed it was discovered to have many issues and wouldnt pass a state inspection.The contract should have been terminated right there as the dealer was unwilling to fix the issues and i never took delivery of car nor was it ever registered/insured by me.Credit acceptance then has the nerve to report it to all 3 credit reports and have been fighting to g... read more