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Credit Acceptance

2.7

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.72,233 reviews
Nancy B's profile image
Nancy B 
2 years ago

How credit acceptance gets a B+ with BBB I do not know. There is no company worse than Credit Acceptance. Ive use them for a very short period of time and they have screwed up everything, including my very first payment. I had auto pay and they never pulled it. I paid five days later. I called them over 100 times because I decided to refinance my car with my credit union. They refused to send over the proper paperwork, swearing at me and hanging up. Then they said I was abusive because after 100 or so calls, I lost my temper... read more

Brian O's profile image
Brian O 
2 years ago

Over charges and if ur 1 day late there already calling you several times in one freaking day starting at 7am no respect or common curiosity 

Augusta P.'s profile image
Augusta P. 
2 years ago

Credit acceptance is the worst I paid my car off a year ago, and they are still reporting it as late, I have done everything possible to get them to remove it and update it but I only get the run around on something they see clearly right in front of their face. Its stressful and has taken a major toll on my credit its ridiculous and I would never tell anyone to go with this company because you will be screwed over. I have never experienced this ever and its sad. This company is terrible and deserves to be shut down. I dont ... read more

Rachel K's profile image
Rachel K 
2 years ago

Reporting to credit bureau that i have only made one payment. I have proof and have made all payments to date. Taking a major hot to my credit score that they are responsible for.Terrified what will happen when I am able to refinance.Dont do it regardless of circumstances!!!! 

Amari M's profile image
Amari M 
2 years ago

Dont do it. ****** me over in the worst way 

Mark T's profile image
Mark T 
2 years ago

*************** if you buy a car don't use this company they lie and don't explain themselves truly dissatisfied! 

Tiffany D's profile image
Tiffany D 
2 years ago

The worst company ever. My ex and I got a suv a couple of years ago and he stopped paying on it I guess and he had it sitting at his job because there was something wrong with it and one day it was just gone the people that he worked with said that a tow truck company came and got it. So we thought that they went and got it I've been fighting with them on my credit reports well I decided to call them today and they say that they never went and picked it up but if I pay so much money right now look if your ***** didn't go get... read more

Mikaela E's profile image
Mikaela E 
2 years ago

I wish I could give 0 stars NEVER USE Credit Acceptance Corporation I REPEAT NEVER USE CREDIT ACCEPTANCE FOR AN AUTO LOAN. We refinanced back in AUGUST check was fully processed 9/12/22. They have been playing with us SO HARD. Calling us saying we owed $1200 to find out oops it was just an error getting a call saying Capital Ones check bounced? Just for them to say I have no idea why you were told that once we call in with *********** on the line. NOW theyre literally shafting us on our warranty cancellation. On 9/15 we canc... read more

Lucas W's profile image
Lucas W 
2 years ago

If I could give zero stars I would garbage company