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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I called because I requested a Payoff Amount, for those of you that dont know what that is. Its a Payoff Amount for YOURSELF when you want to pay off your vehicle instead of continuing your length of term. With that being said, I requested a Payoff Amount and PAID $9400 out of the $10,968.63 I owed. Leaving my final amount to $1,568.63, I then proceeded to cancel my VSC **************** Contract) the same day as the $9400 was paid which mind you was on 06/27/2023 and I had until the 07/17/2023 to pay off my remaining $******... read more
They are very horrible Ive been trying to get them to fix my major problems for months the engine has been going out I missed 2 payments because they kept telling me they would come out when they can to take a look so why am I paying if I cant drive and yesterday they trespassed on my property into my backyard without notifying me yesterday or today I had to call them to ask because I reported my car stolen. They told me they didnt have to tell me anything then told me I had to pay if I want it back but Ive been asking for t... read more
NO STARS!! This business is operating fraudulently along with every other financial institution. Theyve received the necessary documentation to payoff my account but they refuse to give my important documents to the *** of the company. Instead, they open the mail themselves and respond for him without him even seeing these documents. Credit Acceptance has also posted false and misleading information on my credit report which is effecting my wellbeing. When are these companies going to be held accountable for their actions? T... read more
There business is horrible. They take your money and haven't been applying to your purchase. They come and take your car after you file a complaint on them. They never thought I had my car until I started making complaints. Then they came and took it. They filed false papers saying if ypu pay this much your car will be payed off.
If I could give them NO STARS I would. They are HORRIBLE, even as much as switching payment methods took excessively long but I was made to feel like I did something wrong and the ******** was absolutely rude, belittled me and degraded me. Insulted my intelligence as well with the way she spoke to me. BUYER BEWARE!!!! HORRIBLE, SCAM COMPANY!!!!!!
I got a vehicle that was tagged for 11,000$,I paid over half that over the course of a year,had maybe one late payment,due to a banking issue.got Covid,lost my job.and they repossessed my vehicle..looking at the contract they were charging me ****** for the vehicle.At the auction for the vehicle,it was sold for ***** dollars.leaving me to pay the remainder,of courseso they got the vehicle,sold it for nearly nothing,and still are charging me for the vehicle twice over.How is this company able to operate,and why isnt there a c... read more
They call several times a day. When you tell them you have put the check in the mail, they tell you they are still going to call you every day until it is received. Some of the rudest people call from this company. One of their callers named ***** told me that they would charge me an extra $70 per month for six months to pay the bill 10 days after the due date. I said something about a grace ****** of 10 days and she said we don't do that. Every month if I am late at all, they call all day long. You tell them if they don't q... read more
This is the worse company ever created please I'm warning you stay away from Credit Acceptance they'll overcharge you fees and they want you to default on all loans
This company is a complete scam. they overcharge interest rates and lock you in to a contract that is just crazy. they do not show you what you are actually paying for up front like most auto finance companies. i am paying $30,000 for a 2013 ***** civic with ******* miles!!!!! the car is over 10 years old. this company needs to be shut down. they are liars and scammers. they target people who have bad credit but that does not mean to take advantage of **.