Credit Acceptance's cover image
Claimed

This profile has been claimed by the business owner or representative.

Credit Acceptance

2.7

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.72,234 reviews
Sizzy T's profile image
Sizzy T 
3 years ago

Please read "Alert" for Credit Acceptance Corporation. The article is true, I am now having the same problems. This Corporation is deceitful. I cannot believe they are just paying a lawsuit and this is all that is going to happen. They are still continuing to practice the same method. I have tried for yrs, to get out from under them and the only thing they do is keep your credit score down so, you cannot get ahead. If you miss one payment they drop your score by 50+ points. And all the times you pay on time you get no points... read more

Jahmal B's profile image
Jahmal B 
3 years ago

This company without my knowledge increased the APR to *****%, after I signed application contract at 7%. My credit score has always been over 700. This is called usury and now I have this ding on my credit report for 7 years. Credit Acceptance stated they have no knowledge of this increase and will not remove this inaccurate APR from my report. 

Mariah H's profile image
Mariah H 
3 years ago

If I could leave 0 stars I would. This company is terrible and going through them was the biggest mistake Ive ever made. Never ever again I bought a car through them which the car is now 11 years old and I owe way more then this car is worth. It has put me into so much debt that Ill never be able to get out of. Recently my family and I went on vacation Tell me how they called a random toe company to come and pick up my car! No call no warning leaving me with my baby and no way to get home. My sons car seat is in my car. This... read more

Denise M's profile image
Denise M 
3 years ago

If I could give 0 stars I would. The entire time I had a loan with Credit Acceptance, they continued to report inaccurate information to the credit buraus. Back in ************* deleted the account after a dispute because of the continuous inaccurate reporting from Credit Acceptance. So I paid the car off 9/2021, I was so happy to be rid of this deceitful company. FF to today 3/19/22. I get a letter from Equifax indicating that Credit Acceptance requested to have the account reinserted into my credit file last month as an op... read more

Daryl J's profile image
Daryl J 
3 years ago

Scammers . They will tell you there is no early pay off fee and you can pay the balance anytime you want . Then when you try to pay it off they tell you that the interest still needs to be paid . Stay away from these guys. 

Nick C's profile image
Nick C 
3 years ago

I never seen a company like this my exwife ************************* bought a car I called to get the car out of the yard as far as I know she hasn't made a payment since July of 2021 and now it March 2022 but no one would talk to me cuz I wasn't on so told them guess we will just keep driving it and think for the free car since you don't want know anything never even got to tell them where it was well she moved from there yesterday I don't know where I guess it doesn't have a tracking device on it so they will never find it... read more

Jane R's profile image
Jane R 
3 years ago

Very rude customer service. I keep getting charges of $22.00 on a payment no explanation. If goes unpaid til next payment which is bi-weekly. The charge just keeps doubling up until you pay it. 

Robnesha H's profile image
Robnesha H 
3 years ago

This is the worst car financial place i ever been with. The biggest mistake of my life 

Paulette K's profile image
Paulette K 
3 years ago

Credit acceptance is the worse financial service I have ever had to deal with I purchase a car and could no longer afford it I gave the car back and it was sold at a auction I then settled with them the account was closed. They reported to the irs that the money from the sale of the car and the settled amount was a lost to the company. The never sent me a **** form and when I call no one at the company could explain it to me asked one of the supervisors what was the price of the car she told me it was ****** what for a used ... read more