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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Id sell my soul to the devil before using this institution again. Tacked on an extra $500 after I fully paid off the loan on my deceased mothers car. After biting the bullet and paying the extra $, they are taking forever to send me the title to the car. Since its been longer than 30 days and I put the car under my own insurance, my rate will now go up because of Credit Acceptances poor job. Not only did it cost me $500 extra, now costing me with my rate going up.
I got a truck in 2019 they stated that it would be ***** but I could pay it over time I turned in a truck so I said okay cool the contract that they sent me & the interest is not what I signed and agreed upon I have had several deaths in my family people close to me they have repossed my ********* have had to pay it back Ive made payments and nothing goes down they are in fact ruining my credit and how does a ***** vehicle go from that to over ****** the interest that on this vehicle is insane & im sure they keep adding inte... read more
My vehicle was financed through credit acceptance corporation in August 2020. After having the vehicle for less than 60 days the vehicle had some major engine problems which prompted me to have to pay over $4500 for repairs. The warranty that was on the vehicle was not honored which is another story. Credit acceptance corporation offered me a lower payment of $100 a month for six months because I was making over $400 a month payment for the repairs. January 2021 I noticed my credit score dropped over 100 points so I call Cre... read more
Enough bad things cannot be said about this company. I got a loan with them in 2016. My car was repo'd in 2018 and I was told I could give them less than $700 to get it back. When I spoke to a rep after I got the car back (the car was full of old when I picked it up) - that I had to pay the full past due in less than a month after I was told or they would take the car again. The person I spoke with on the phone never mentioned this, they acted like they were going to work with me so I could get back in my car. In 2019, I ask... read more
This company is still charging interest on a closed account and wrecking my credit. My son turned in a truck they financed for him and then resold the truck at an auction. It was a lemon from the start. the truck's ac, water pump and alternator went out before he could drive it off the lot. They (dealership wanted him to pay half of repairs). It took him 2 weeks to get the truck back. And it never seem to be fixed. Dealership said it was turned in as natural disaster and got a write off for the price. The auction money appar... read more
All my payoff request are completely different. Ranging from a few hundred dollars to a few thousand. I could get a payoff request on 4/4/22 thats 30k. And get one later that day and it's a completely different amount. Like what is that?
Finally made a offer to pay off my balance and close my account to help my credit. I got the lette3 stating the agree to closing if I paid the amount I offered so I paid it they still are sending me letters saying if I pay ****** more they will close my account and still haven't got my receipt for the amount I paid. They tell me on the phone my account is being closed. Horrible lying company
This company is a "second chance lender" meaning they prey on customers who have less than perfect credit. In the event anything at all happens late payments, repo etc. They refuse to work with you. I voluntary surrendered my vehicle 3 weeks after getting this loan -husband signed for financing due to me not having a w2 to provide. When he came home with the papers I seen what the payments and interest was and it was astronomical!!!! No thank you , I'll ride a bike before I pay someone 16k in interest on a car that values at... read more
One star because it wont let me post this without a star. I wish I would have read these reviews before I went with this company. Ruined my credit and took a lot of money. Awful customer service. Added a warranty to my loan without my signature or knowledge. Obviously I'm not the only one with problems with this place.