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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
I had an incredibly frustrating experience with Credit Acceptance Their lack of transparency regarding loan terms and hidden fees left me feeling deceived. The customer service was equally disappointing, with representatives providing inconsistent information and showing little interest in resolving my concerns. Additionally, the high-interest rates compared to other lenders became apparent only after finalizing the loan, making it a costly mistake. Overall, I would not recommend Credit Acceptance for anyone seeking a fair a... read more
This company targets low income families and gives kickbacks to the automobile dealership that aids in their process there are or have been 3 lawsuits ******** ( not settled yet ) Michigan they settled admitted their wrong doings and in ******** they settled admitting their wrong doings I cosigned for a lower income family before I knew any of this credit acceptance gave an ******* kickback to Patriot Auto credit acceptance let the vehicle get behind ****** before repoing it I have since then gotten out of repo to keep my cr... read more
Had an ok loan car was stolen had police report and needed credit report adjustment medical issues came about credit report still dinged
My car from them is fully paid off and has been for over a year. Although trying numerous times even going to the dmv a few times, going to the dmv with them on the phone, I have not received my title or lien release or anything. It takes 3 to 5 days to send a letter from Michigan to ****. I'm going to use my prepaid legal to *** them for the full amount.
I purchased a pile of junk from a dealer who uses credit acceptance for $9000 dollars but its really ****** dollars from credit acceptance DO NOT USE THIS ******** ELSEWHERE
I wish I had known about this company before I tried to tell them about the dealership's fraudulent activity and sent proof with my complaint the representative looked at my evidence and said to ask the dealer why the prices on the vehicle changed. I let them know that within 24 hours, the check engine light was on the vehicle and the vehicle needed an engine, no help with that. So, I'm paying for a vehicle that's sitting in the shop because the repairs cost more than the value of the vehicle and I have nothing to drive with... read more
July 1,2022 I purchased a ***** Equinox 2012 with miles of ****** by July 2023 my engine went out on me, I have been stuck with a $22000 vehicle with a $412.00 car note which I'm still paying for with no assistance from Credit Acceptance which I find is very foul on their part, which I'm seeking some kind of guidance what to do next, truly broken down I am
Stay away! Getting sued for a car that's worth **** dollars. They're suing me for almost 14 grand. Say goodbye to my future credit or having anything new in my life. This company made me go bankrupt and ruin my and my child's furure over a pile of s*** jeep that isn't worth a quarter of what they're asking... they're scam artists and deserve to have a s*** life like the ones they are taking money from... you got your pile of s*** car back and all my personal belongings too... my father's ashes were in that car and they're ir... read more
STRUGGLING SINGLE PARENTS AWARE!!!!Might as well change their name to *************** All they do is prey on those with little to no credit. They have my fianc on a loan with 22% interest. At first we was going to make principal payments to get passed the interest rate but they advised us they dont do principal it would just be applied to future payments. So Myself with great credit was going to refinance the car loan but my fiancs credit isnt even good enough to be a co-signer on the loan since its only her on the title and... read more