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Credit Acceptance

2.7

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.72,232 reviews
Iesha R's profile image
Iesha R 
a year ago

I love credit acceptance, the only company that gave me a second chance!!I was between incomes and they repossessed my car rightfully so. They gave me a real cheap rate to get it back and stretched the remaiming balance over 12 months. People can say what they want because all experiences are different. I feel they are really easy to work with. Always answer the phone and explain to them and I can guarantee they will work with you to keep you in your vehicle. Did I mention it helped my credit so much that I finally got a cre... read more

Karrie H's profile image
Karrie H 
a year ago

Be aware they are easy to fiance all becsuse they over charge for what a vehilce is worth and a salavage title in which they will agure and deny so they are very rude and disrespectful they will not report to the credit brueas and are the worst in customer service and no good for nothing **** off ... 

Michael G's profile image
Michael G 
a year ago

Absolutely awful! Avoid at ALL possible costs. Especially if things go south they will fraudulently report as late, charge more interest, etc. Per Federal laws, any loan involving a collateral item (like a car) is closed immediately once the collateral in sold by the lender. But they will continue to fraudulently try to charge interest on collateral they sold 4 years ago as well as report payments as late on an account that is legally required to be closed at the time the Collateral is sold. The sale of the collateral releas... read more

Maria R's profile image
Maria R 
a year ago

Fraud I'm 64 disabled they allowed someone to sign ** name to a 12k car loan I never stepped into he dealership. Dealer showing som fraud as well.My car is paid for Why would a 64 disabled individual wth a car sign on with this trash in the first place. Allowing fraud signing people names to loans that's desperate. Lawsuits pending 

Jackie H's profile image
Jackie H 
a year ago

This company is a scam!!! Theres no way I make my payments on time through autopay which they set up and they are charging me a late fee every time its not paid by the 10th!!! How in the world are you adding late fees when yall set up my payment arrangements. They already call and harass you everyday for no reason at all and then dont follow through with their part!! They charge a high interest on cars that are not worth what your are paying for but of course when times are hard you have to settle for less sometimes. Not kno... read more

Roy V's profile image
Roy V 
a year ago

The worst car loan company that I have ever dealt with. **************** is a joke!!!! They are making a killing off of these loans and don't care if you need any assistance!! 

Mary R's profile image
Mary R 
a year ago

You really what to know what I think...I purchased a car, of course the Pandemic hit, so when it was over I was paying twice the amount of my original payment to catch up. They have ruined my credit, because they have never updated their end, EXPERIAN has I have been behind for the last 3+ years on my loan. I have filed a dispute with the credit agency. Credit Acceptance has charged me late fees out the ****, the interest rate is ridiculous, I asked about putting the difference on my principal THEY DON'T DO THAT. Asked may t... read more

William R's profile image
William R 
a year ago

THis company garnish my wages for a vehicle they couldn't make any more money off of from the auction. BECAUSE OF THIS I AM HOMELESS......................!!!!!!!!! THIS COMPNAY IS THE WORST AND THEY DON'T RESPECT YOU, VERY RUDE!, AND DON'T EVEN CARE ABOUT YOUR WELL BEING. 

Nevin M's profile image
Nevin M 
a year ago

They give you a warranty and then when you go to get the vehicle fixed they want **** dollars out of pocket to fix the problem and I have only had the vehicle almost 5 months.