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1695 North Sunrise Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish I could give them less. I am sure they do very many good things for the desert community but charging clients $80.00 for STD testing is ridiculous. When questioned about the cost the receptionist, very nice btw, told me that because its a small community they don't get the big grants that the bigger communities get. That being said they sure have a great facility and seemingly plenty of staff. Maybe someone there needs to reprioritize their funds and make better use of the dollars they do get. After I told the rece... read more
Business response:
Hi, Nelson, Thank you for taking the time to leave us a review. We're very proud to offer free HIV and HCV and low-cost STI/STD testing at The DOCK. I'd like to learn more about your experience today. When you have a chance, will you email me at slowe@desertaidsproject.org so I can reach out to you directly? Thank you and I look forward to connecting with you.
Been going for years. For just HIV care they are ok but to make them your main doctor you will be disappointed. Very hard to get an appointment and communication is poor. You can leave messages with nurses and never get a call back. They run a battery of tests which to them are standard it took me the longest time to stop running testosterone and Blood for STD when you are not sexually active. I have employer insurance and feel like just a number when I come here.
Business response:
Hi, James, We appreciate your feedback and apologize for the frustration, we never want you to feel like you're just a number. Would you mind if I reached out to you directly to learn more about how we can improve communications? Again, I appreciate that you took the time to let us know about your experience. I hope to hear from you soon. - Sue
I don't know where to start. The negative reviews preceding my review should be read. They are all incredibly accurate. I believe in the beginning that DAP was a model healthcare facility, however the last several years I have seen first hand the entire organization go bad. This includes the clinic,administration,and Revivals. As a retired medical imaging specialist I have seen just about everything as I worked for trauma centers to family practice offices. I left DAP several years ago when they were apparently having seriou... read more
Business response:
Hi, Mark, Thank you for providing us with feedback. We'd like to learn more about your experience and how we can improve. When you have time, please call us at 760-656-8400. We hope to hear from you soon.
Last year, I called your Sunrise office and asked if there was a department that worked with children affected by HIV. Your representative told me there was no specific children's department, but he knew of several children in the east valley that would love the stuffed animals (mostly bears) I wanted to donate. I donated the more than 40 stuffed animals to your organization. Your team member picked them up and told me I would receive a "thank you" letter that I could use for tax purposes. His wife came with him. When I ... read more
Business response:
Hi, Alejandro, Did you receive our message regarding your inquiry? If not, please let me know.
hello ive been a client for 22 years ive seen a lot of wonderfull changes except why cant they hire people that already live in ca and the desert case managers and others who just move here one day and take ca job away the next ,hire local people please
Very disappointing medical facility. If you are not in COMPLETE charge of your health and can's monitor your medical treatment, don't join this group. I have been getting my HIV treatment there for 1 1/2 years. I have VA insurance and the DAP can not get their act together to administer my treatment. They are the MOST dis-organized medical facility I have ever been involved with. I just contacted the VA and fired the DAP. Missed prescriptions, ordered wrong prescriptions, referrals are a joke. I have had 3 doctors sin... read more
Called twice to find out what I could about emergency housing. After coercing the first case manager who answered the phone to put me through to housing to ask questions the call went directly to voicemail. They dont like to answer phones. When I called a second time it took further coercion just to find out if anyone was actually in their office who handled housing. This is to learn about Emergency Options for housing and Emergency Options means to the policy makers that it could be whenever they choose to answer their phon... read more
I relocated from the bay area in September of 2015, I chose to seek medical care at DAP and I feel like this has been one of the worst experiences in my lifetime. First off let me say that I am a complicated case for sure with all the medical problems I have been experiencing in the past 10 years but that should not hinder just simply getting a return phone call or being able to seek medical treatment without feeling I am being judged for my life decisions. Case at hand, first off they have the worst phone/voicemail system... read more
This place is no longer interested in the care and treatment of Aids Patients. A family member of mine with Aids was denied treatment in 2013 by DAP. They claim it was some Arrowcare loophole, but it was not. They took all the required information, diagnosis, residency and income...then gave him a nice tour and a welcome packet. The day before the first Doctor visit they called and cancelled his appointment over the phone. This is their MO. They get all the information they need to seek grants and hand-out for a new cl... read more
DAP Health Sunrise Campus has a 3.9 star rating with 657 reviews.
DAP Health Sunrise Campus is closed now. It will open tomorrow at 8:00 a.m.