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Dave's Hot Chicken
- Chicken Shop
- Federal Way, WA
About this business
Location details
1701 S. Commons, Suite M7G, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
The top loaded chicken cheese fries are delectable, they were also giving out free samples of slushy last time i was there. Employees are really nice too. The inside of the restaurant looks really cool with a nice design. I recommend ordering online. Also when you order make sure to order light mild or more spicy for the best flavor.
Great food I have been to this location more than once, really professional staff, and very clean indoors compared to how busy they get later in the day. I come at around 11:00-11:30am and there's not a long line out the door like everyone else in the reviews are saying, it gets crowded closer to 4. Not the staffs fault that their chicken is so popular lol, they're great!
Business response:
Wow, you just made our day! Thanks a bunch for the stellar review. We’re super happy you had such a great time with us!
Ordered for pick up. Restaurant was nice and clean. Door greeter was nice. Food was really good. No complaints
Business response:
We aim to impress! Thank you! Come back again soon!
Service speeds are as expected for a new location, but would appreciate an improvement on how many in-restaurant orders are prepared in comparison to online orders. Cleanliness can improve as well, I believe they'd benefit from someone cleaning empty tables after customers leave because every seat I went to sit at had crumbs or trash left behind. I ordered the number three, hot, with cheese and it was good.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Great food! Fast service. Would come again! Love the hot chicken with Mac and cheese!
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
food is amazing as you would expect from dave's hot chicken, however service is subpar. my order took over a hour when it wasn't even busy (there was no line), and once i got my order it was made wrong so i had to wait even more time. if youre in a rush, you should probably wait to come back another time.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Dave's Hot Chicken is every time. The chicken is super juicy and crispy, and the spice levels actually mean something--from mild to seriously hot. The sliders are big, well-seasoned, and the sauce ties everything together perfectly. Fries are seasoned just right, and the portions are worth the price. Staff was friendly and the food came out fast even when it was busy. If you like bold flavor and real heat, this place is a must-try.
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
First time trying Dave's and gotta say I was super excited but very disappointed. First off, took 1 hr 15 min to get my food after I ordered on a Tuesday evening. I didn't receive everything I ordered, so double check your bags that they actually put your extra paid sauces and fries in there. I ordered the flight of saucy bites, which okay, makes sense the flavors are pre determined, but it doesn't even show you the flavors that are in that order, so I was pretty disappointed they were all flavors I didn't enjoy. Oh and they... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Had to wait in line outside for almost an hour, and this was after 14 people left the line in front of us. Got inside. Chill vibe inside, cool paintings on the wall, polite staff. Food is mediocre. But sitting for an hour and 45 minutes after ordering food because online orders take precedent is unreal. You would think the business would want the customers who are actually visiting to have the experience but they just want the money. I will not be returning to this establishment again. Be warned, set aside about 3 hours for ... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 175 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.