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Desert Ridge Family Physicians
- Healthcare
- Phoenix, AZ
About this business
Location details
20940 N. Tatum Boulevard, Suite 300, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best staff and Dr. office ever! I have been going to Dr. Lau for more than 5yrs now and she is by far hands down the best doctor ever! Takes the time to talk me and answer all my questions! Her staff is amazing as well! Front office staff is always nice and welcoming. Not once ever since I've been going her have I had any issues. I would definitely recommend this office and Dr. Lau.
I have been a patient of Dr. Nelson's for about 10 years. You can't find another caring person in her profession. Her PA LaCosta is the greatest. The entire staff at Desert Ridge Family Physicians should be commended for their caring and professionalism.
I am very happy with this office. The office is friendly and timely. The physicians and M.A.s get back to you quickly, have email correspondence; the follow-up and get scripts and referrals out quickly. I have been going to Dr Nelson for about 6 years now and am very happy with her services. She listens and is great with care. The only reason I am not giving them 5 stars is that sometimes their "same day next day" appointment policy is a pain. They fill up fast and often I have had to call a few days in a row to get an app... read more
This is office is extremely professional, and the ease of making an appointment is like no other! I have been seeing Dr Rodriquez as has the rest of my family for the past year. Dr. Rodriquez is by far the best doctor I've ever found!
There are not enough good things I could say about this Dr's office. It's clean, high-tech and efficient. I have seen 4 doctors at this facility. Dr Nelson is the BEST, but I have found them all to be personable and trustworthy. I have been going there for 7 years and even though I recently moved to Surprise, I will still go there. They are worth the drive!
I was originally under the care of Dr. Perrin for about a year. Unfortunately, my concerns were not taken seriously during that time. When blood work showed elevated thyroid levels, I was told "it's nothing to worry about," despite the numbers clearly being abnormal. Even after following up through the patient portal, my concerns were dismissed. Wanting a second opinion, I scheduled with Dr. Acuna, whom I had seen once before with a positive experience. He retested me, confirmed the abnormal results, which I then went to an... read more
Been a patient for 20+ yrs. My PC refused to sign for a disability plackard when I fell and broke my back. She also argued with me for over a week (by portal text) about sending my med info to a specialist. She would not release info until after I saw the specialist and the Dr would not make an appointment untill they received the info they needed. DRFP couldn't even pick up the phone and call to discuss it. I was so frustrated I called and yelled at the NP and she finally sent the requested info. I immediately changed PC Dr... read more
After being a patient for more than 15 years today, I experienced an epic failure, reflecting the cavalier attitude towards patients versus policy. Leaving work to drive 25 miles for a 3;00 appointment - delayed 1 minute past a newly communicated "late policy" to be greeted with your appointment has been cancelled! Not a call wondering "will you make the appointment" but basically rhetoric about policy spewed by the "boss". Sad that this practice long regarded as a beacon of service has deteriorated thus far. Good luck with... read more
My main Dr. I believe is good. Dr. I had to see when she was not available, not so happy with him. examine me, could see the inflammation. He stated well if you still don't feel good in 2 weeks come back. We'll I am still miserable, and going back. There website STINKS, I made an apartment on line, went for the apt. And they stated you have no appointment! I am not able to create an account on there portal, because it states I am not a patient, I've been a patient of theirs for at least 4 months I don't know what's going ... read more
Frequently asked questions about Desert Ridge Family Physicians
How is Desert Ridge Family Physicians rated?
Desert Ridge Family Physicians has a 4.2 star rating with 767 reviews.
When is Desert Ridge Family Physicians open?
Desert Ridge Family Physicians is closed now. It will open at 8:00 a.m.