Desert Ridge Family Physicians

Robert W. 

on Yelp

4 years ago

I went to have my annual physical. I had no health issues, but during the exam the Dr (Perrin) asked me how I was feeling as far as depression with covid..."fine". Fast forward a couple weeks I get a bill for "depression screening Annual" and I needed to pay $19.21. They charged the insurance $30 to ask me a question? Not a lot of money, but confused why I needed to pay for anything where I was just getting a checkup with no issues. I called the billing department and questioned the charge and she confirmed that it was somet... read more

Sam B. 

on Yelp

4 years ago

I have been a patient here for about two years. The staff is extremely professional and super friendly. My biggest and only complaint is the wait times, they are incredibly absurd. I will make an appointment, arrive early and will have to wait 10-20 minutes in the room before the doctor even sees me. It seems they are always short on time and in a hurry to leave so it makes the visit feel super impersonal. I hope they fix this issue because it's ridiculous. 

Tiffany S. 

on Yelp

4 years ago

I used to drive over 40 minutes each way to see Dr. Gazda. When he was still at the practice, I had no issues with the front desk or getting prescriptions refilled or anything. I called recently to try to switch over to a new primary care (which granted I should have done a few months ago but life has been crazy) and whoever answered the phone was plain rude. No compassion and extreme lack of just kindness. No one deserves to be treated stupid for not knowing what doctor I'd want to change to. "You can go online and read the... read more

Steve S. 

on Yelp

4 years ago

I was referred to this practice as we are moving permanently to our second home in the Desert Ridge area. I was a patient at Mayo a couple years ago and met many well qualified professionals including a well established nurse who has stayed in touch with me since my surgery. She recommended this practice as a couple members of her family members go there and like their doctors. When I called yesterday to get an appointment and find out how to get my records sent, I was connected after a brief wait to clearly the rudest, nast... read more

William H. 

on Yelp

4 years ago

dr gazda and his asst ashley were super...the rest of the staff not so much...lied about something i said to a staff member and then said they had to take sides with staff....completely misjudged what i said and we agreed to part ways...glad to be gone...will also echo other review about Dr. Acuna...worst interaction i ever had with a doctor 

Sarah K. 

on Yelp

4 years ago

My husband and I just recently had a visit with Dr. Edward Perrin. The process was super easy and simple and Dr. Perrin & his assistant did a fantastic job! They were super friendly and considerate. After just moving to AZ i'm so blessed to have found a great Dr that we can both trust. Thank you guys for a great experience!! 

Sax L. 

on Yelp

4 years ago

Called to make a appointment for a primary care dr and they told me that they couldn't help me. To call back another day what kind of service is that? That they were booked up today and tomorrow. That's fine but put me on for Wednesday then. Wouldn't do that they said to call back. I will take my business somewhere else. They said they were all booked today and tomorrow and to call back later in the week 

Alfredo F. 

on Yelp

4 years ago

Dr Luba is brilliant. She is so good that you may have to join a waiting list but just know that she is the best. There are may other good doctors here. One exception is Dr. Acuña. Stay away. He is incompetent. I have no idea how he got through Medical School. I'm giving this organization a high rating because in general they are excellent. They are one of very few places where everyone is an MD of DO and there are RNs. Where my father gets care there is one Physician's Assistant and only Medical Technicians (months of vocat... read more

John C. 

on Yelp

4 years ago

Dr Lau is the best! She will get you in and out easily, she really knows her stuff when it comes to diagnosing a problem best Dr care I've ever had, Thank you Dr Lau!