Desert Ridge Family Physicians

Juanita B. 

on Yelp

2 years ago

if I could give negative stars I would. initially had a wonderful physician and experience. my Dr went on maternity leave and I had to be seen. called made a same day appointment, arrived to find half the parking spots blocked due to a massive sink hole. this caused a slight delay in arriving for my appointment at which time I patiently waited while one office staff had her head down not even looking up and another was staring at his computer screen. after a couple minutes I was informed my appointment had been cancelled for... read more

Hannah C. 

on Yelp

2 years ago

Just went in as a new patient and had a great experience. The lobby is spacious and clean, and there was hardly any wait before I was called back for my appointment. The nurse and doctor who saw me were both very friendly and personable, which can be hard to find. The nurse held the doors for me as I had a double stroller. I had to get an x-ray, which was conveniently located down the hall. The x-ray women were also very friendly, and even helped keep my kids distracted while I got the imaging done. 

Alyssa E. 

on Yelp

2 years ago

Do not recommend, $242 for a new patient consultation for cash. Billing department does not allow for any reductions, after insurance discount of $98 bill is $144 for a 15 minute conversation. Absolutely horrible. 

Joe P. 

on Yelp

2 years ago

I was a patient for 10+ years ('we' wife and I)... after having two doctors (who moved on) with a good experience I was assigned to a new doctor. He was very condescending and my wife who is very easy going called to ask if I could be assigned to her doctor, which she liked. They said we don't have a choice it's made by them and I have to stay with the assigned doctor. This was done at the end of 2021, in December 2022 my wife went to see her doctor, and was told 'we are no longer patients, due to administrative differences'... read more

Nicole H. 

on Yelp

2 years ago

I have gone to this practice for ten years or basically since they opened. I originally saw Dr. Piccione but she became their chief quality officer so I switched to Dr. Rodriguez. I'm a healthy person and rarely sick. My OBGYN did bloodwork around a year and a half ago so I had no reason to go to the doctor. I had strep twice in the last two years but couldn't get in fast enough with Dr. Rodriguez so went to urgent care and cancelled my appointment with Dr. Rodriguez. I recently tried to make a physical appointment online bu... read more

Ramona C. 

on Yelp

3 years ago

Great response from our dr. and my parent's dr. Thanks to Dr. Perrin, and his team, orders for medication and other medical concerns are taken care of quickly. The patient portal is also user friendly and offers a way to improve communication. Front office staff is also friendly and helpful. 

Jessica P. 

on Yelp

3 years ago

No idea who is running this place? Front office staff is rude and doesn't answer phone calls with any enthusiasm or grace. Doctors seem good but mostly it seems they want you to make appointments for even small concerns. Patient care should come before profits but that doesn't seem the case at this business. It's very disheartening to speak to such rude people booking appointments and patients need to reconsider when they are already quite sick and want immediate support. Even Next care Urgent care just a minute is away is m... read more

Jim G. 

on Yelp

3 years ago

Completely inconvenient business model. You have to call a day ahead for appointments the next day, but there is never availability when I call. I've called four times, and they tell you to call tomorrow. 

Mrs. T. 

on Yelp

3 years ago

I loved my doctor but she doesn't work here anymore. I have a new doctor named Dr. Edward Perrin and he's amazing too. I have never stuck with a doc office longer than I have here. Their next day appointments are awesome too. Front office staff, however, needs some work. They are rude and it's unnecessary.