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Desert Ridge Family Physicians
- Healthcare
- Phoenix, AZ
About this business
ABOUT OUR PRACTICE At Desert Ridge Family Physicians our philosophy is simple: We want to build long lasting relationships with our patients by providing exceptional medical care. We treat patients of all ages beginning at birth, and particularly enjoy treating families as a whole, the true essence of Family Medicine. We offer comprehensive medical care to each patient treating a multitude of chronic medical conditions, acute illnesses, and even perform minor procedures in the office. We are committed to preventive medic... read more
Location details
20940 N. Tatum Boulevard, Suite 300, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have gone to this practice for ten years or basically since they opened. I originally saw Dr. Piccione but she became their chief quality officer so I switched to Dr. Rodriguez. I'm a healthy person and rarely sick. My OBGYN did bloodwork around a year and a half ago so I had no reason to go to the doctor. I had strep twice in the last two years but couldn't get in fast enough with Dr. Rodriguez so went to urgent care and cancelled my appointment with Dr. Rodriguez. I recently tried to make a physical appointment online bu... read more
Great response from our dr. and my parent's dr. Thanks to Dr. Perrin, and his team, orders for medication and other medical concerns are taken care of quickly. The patient portal is also user friendly and offers a way to improve communication. Front office staff is also friendly and helpful.
No idea who is running this place? Front office staff is rude and doesn't answer phone calls with any enthusiasm or grace. Doctors seem good but mostly it seems they want you to make appointments for even small concerns. Patient care should come before profits but that doesn't seem the case at this business. It's very disheartening to speak to such rude people booking appointments and patients need to reconsider when they are already quite sick and want immediate support. Even Next care Urgent care just a minute is away is m... read more
Completely inconvenient business model. You have to call a day ahead for appointments the next day, but there is never availability when I call. I've called four times, and they tell you to call tomorrow.
I loved my doctor but she doesn't work here anymore. I have a new doctor named Dr. Edward Perrin and he's amazing too. I have never stuck with a doc office longer than I have here. Their next day appointments are awesome too. Front office staff, however, needs some work. They are rude and it's unnecessary.
I got my flu shot in December from here, let them know I got my COVID shots and booster, and I'm still asked if I got my flu shot and booster. I said "I got my flu shot from you in December and told you you I got my booster, is it not in my records?" Reply is "yes, it is" so why are you asking if I got my flu shot and my booster? Also getting charged for a depression exam every time I need to fill my antidepressants sucks because "that's just what your insurance charges".
I've been seeing Dr. Lau since she joined the practice. The same day/next day appointments only are very helpful, especially when you are not feeling 100%. It may not be for everyone who likes to schedule their appointments in advance!!! I also love that they have switched to online scheduling for existing patients. For those that complain about the wait time - like any doctor's office, sometimes there is a wait. They are conveniently located off the 101 by Desert Ridge Market Place. Great practice, I would highly recommend ... read more
Desert Ridge is a tremendously organized operation. Great with appointments. Dr. Perrin, sadly, is an arrogant, self-important doctor that is always looking to the next patient, and has absolutely no great communication skills. I do not feel he is very competent, I am sure others in that practice are.
Stay far away from Acuna. I was in a near lethal car accident and when I went to be seen for potentially life changing complications all of my concerns were waved away without care. My concussion symptoms were ignored, landing me in the Mayo Clinic ER. My pulmonary bruising is slowly starting to get worse and his solution was one of the most feeble stethoscope listens I have ever received. Like a humoring a hypochondriac. Never listened to a damn thing I ever had to say after nearly dying and didn't even ask how I was doing ... read more
Frequently asked questions about Desert Ridge Family Physicians
How is Desert Ridge Family Physicians rated?
Desert Ridge Family Physicians has a 4.2 star rating with 735 reviews.
When is Desert Ridge Family Physicians open?
Desert Ridge Family Physicians is open now. It will close at 5:00 p.m.