DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Luke

7 months ago

Business response:

Hello Luke! Thank you for taking the time and leaving us a 5-STAR review! We greatly appreciate it, and we are glad that we had the opportunity to host you during your travels! Thank you again and have a fantastic day!

Inishia

7 months ago

Business response:

Hello Inishia and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!

Eileen

7 months ago

Business response:

Hello Eileen and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!

Mukesh

7 months ago

Business response:

Hello Mukesh and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!

Brad

7 months ago

Business response:

Hello Brad, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Peggie

7 months ago

Very outdated

Business response:

Hello Peggie and thank you for your feedback. We’re sorry to hear that you found the hotel to be outdated. Your comments are valuable, and we will be sure to share them with the appropriate team. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

Amy

8 months ago

The carpet in room was badly stained. Front desk not very helpful. Card in room stated all the things you could get at front desk, but when asked for something was told they didn't have it and didn't say where i could get it.

Business response:

Hello Amy and thank you for sharing your experience. We truly apologize for the issues you encountered during your stay. Cleanliness and helpful service are top priorities for us, and we regret that your room did not meet those standards. We will address the carpet staining with our housekeeping team to ensure it is taken care of immediately. Additionally, we are sorry to hear that our front desk team was unable to assist you properly. We will be meeting with them to ensure that all requests are handled in a more helpful and... read more

Kaelyn

8 months ago

Business response:

Hello Kaelyn and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!

Helen

8 months ago

The carpet, the bedding and the furniture was stained and damaged. The reception staff were friendly, kind and welcoming, a credit to the hotel.

Business response:

Hello Helen and thank you for your valuable feedback. We’re glad to hear that our front desk staff made a positive impression with their friendly and welcoming service they truly are a credit to the hotel. However, we apologize for the condition of the carpet, bedding, and furniture. This is certainly not the standard we aim to provide, and we’ll be addressing these issues with our team right away. We truly appreciate your comments and hope to have the chance to improve your experience during your next visit.