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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great staff
Business response:
Hello Kelly, thank you for taking a moment and sharing your experience with us. We greatly appreciate you for choosing to stay with us and we look forward to seeing you again in the future.
Business response:
Hello Melissa! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Loved the view of the river and arch from our room window. Front desk were cordial but not friendly. Carpet in room very stained, furniture was dated and worn. We were close to the elevator and people were smoking Marijuana at the elevator. We had to place a towel at base of door to block the smell into our room.
Business response:
Hello Kevin, thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the view of the Mississippi River and Gateway Arch from your room. I’m sorry to learn about the issues you experienced with the carpet, furniture, and the smoke smell. We strive to maintain high standards of cleanliness and comfort, and I’ll be sure to pass your comments on to our maintenance and housekeeping teams. We apologize if the front desk staff didn’t meet your expectations in terms of friendliness; we will work on ... read more
Clean and comfortable Clean and friendly, bed comfortable. Air conditioners in both of our rooms a bit noisy but everything else fine. Will stay there again.
Business response:
Hello Jean and thank you for your kind words! We’re delighted to hear that you found our place clean and friendly, and that you enjoyed the comfortable bed. We apologize for the noise from the air conditioners and will look into this issue to ensure a more peaceful stay for future guests. We appreciate your feedback and look forward to welcoming you back!
Un hôtel qui pourrait avoir de meilleures notes. Il ne faudrait pas beaucoup : quelques travaux.
Business response:
Bonjour Veronique SEYS, merci pour vos commentaires. Nous apprécions votre avis honnête et comprenons qu’il y a toujours place à l’amélioration. Nous nous engageons à améliorer nos services et nos installations et nous prendrons certainement en considération vos suggestions alors que nous nous efforçons d’offrir une meilleure expérience à nos clients. Nous espérons avoir l’occasion de dépasser vos attentes lors de votre prochaine visite.
Great stay. Rooms were clean. Had a good time
Business response:
Hello William and thank you for the great review. We are glad that you enjoyed your stay with us and that you found the staff, room and bed to be of your liking. We look forward to welcoming you back again soon!
Business response:
Hello Esaud, thank you for taking a moment and sharing your experience with us. We appreciate you choosing to stay with us, and we look forward to seeing you again soon!
Business response:
Hello Alex! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Over all it was a good hotel stay. The food options are minimal. The casino is fun and drinks are priced well.
Business response:
Hello Eddie, thank you so much for your positive review! I’m thrilled to hear that you enjoyed the casino and found the drink prices to your liking. We’re delighted you had a good overall stay and hope to welcome you back soon for an even better experience. If you have any additional suggestions or need assistance, please don’t hesitate to reach out. Once again thank you Eddie and we hope you have an amazing day.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,998 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.