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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello David, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
The hotel was great. Front deak was very helpful. The casino restaurant not so much. Never got served so we left
Business response:
Hello Kristi and thank you for your feedback! We're glad to hear that the hotel and front desk staff were helpful and that you had a great experience with us overall. We apologize for the service you received at the casino restaurant, as that’s certainly not the experience we want our guests to have. We'll be sure to pass your comments along to improve the service moving forward. We hope to have the opportunity to serve you better next time!
For anything going on in St Louis, it's a fantastic stay! The event shuttle is a really nice touch
Business response:
Hello Jeremy and thank you for your great review! We're so glad to hear that you enjoyed your stay and found the sports shuttle to be a convenient addition. It’s wonderful to know that our location worked well for your time in St. Louis. We hope to welcome you back for your next visit to the city!
Well worth the time and money Stayed here for a conference that was in downtown St. Louis and it was so easy to get around where I needed to be. The train station is within a couple minute walk and in a great spot to be picked up by a Lyft. Rooms were super comfortable, spacious, and fairly quiet. Service was impeccable and they have security 24/7.
Business response:
Hello Brandon and thank you so much for your wonderful review! We're so glad to hear that our location made your conference experience convenient and easy, and that you found the rooms comfortable and quiet. It’s great to know you enjoyed the service and felt secure throughout your stay. We truly appreciate your feedback and hope to welcome you back the next time you're in St. Louis!
Business response:
Hello Michael and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
The staff at this hotel was spot on in there public relation department from the every desk clerk to the security officers inside and outside.
Business response:
Hello Jason and thank you for sharing such positive feedback! We're thrilled to hear that our staff, from the desk clerks to the security officers, made such a great impression with their excellent service. We truly appreciate your kind words and are glad they helped make your stay more enjoyable. We hope to have the pleasure of welcoming you back soon!
I enjoyed the morale of your staff
Business response:
Hello Dizzie and thank you so much for your kind words! We're thrilled to hear that you enjoyed the morale of our staff. They work hard to create a welcoming atmosphere, and it's great to know that it made a positive impact on your experience. We hope to welcome you back soon!
Business response:
Hello Dion and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
Dirty worn carpets through the property Scuzzy corners in the bath & area n the bathroom floor.
Business response:
Hello Keri and thank you for sharing your experience, and we apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and we're disappointed to hear that we fell short in certain areas. We'll be sure to pass along your feedback to our housekeeping team to address the carpets and bathroom concerns immediately. We genuinely appreciate your input and hope to provide a much better experience in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,755 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.