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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Room was lovely and big and was clean. Only 1 coffee provided with the coffee machine although it did state that I could call reception for more. I do however think that the room should be done each day for clean towels and the bed made. We only found the card that said you had to contact reception if you wanted your room done afterwards. Although not in the centre of St Louis an Uber only cost approximately $11 so it was a good position.
Business response:
Hello Michael, thank you for your thoughtful review! We’re glad to hear that you found your room lovely, spacious, and clean. We appreciate your feedback about the coffee situation and understand that having more provided could enhance the experience. Regarding housekeeping, we apologize for any confusion. We want our guests to feel comfortable, and we’ll make sure to clarify our policies for future stays. It’s great to know that the location worked well for you. Thank you for staying with us, and we hope to welcome you back... read more
Hotel was fine for a night. Needed to drive or get an uber into st louis
Business response:
Hello Christine, thank you so much for your kind words and review! We are really happy everything met your expectations. We are glad you enjoyed the location and the convenience of a short ride to St. Louis. If you have any suggestions for improvements or anything else you’d like to share, we would love to hear them. Your feedback is truly appreciated! Once again, thank you Christine and we look forward to seeing you on your next visit!
Casino should make a way to Mississippi River instead of having to cross the bridge.
Business response:
Hello Jason, we appreciate you sharing your thoughts and hope to see you again soon!
Convenient drive to St Louis but the room did not look like the pictures it wasnt a run down motel but was just average, some stains on the ceiling and worn down carpet,
Business response:
Hello Michael, thank you for taking the time to provide your feedback. We're sorry to hear that your recent stay didn’t stand out in a positive way aside from the convenient location. We aim to offer a memorable experience for all our guests, and it sounds like we missed the mark this time. Your comments are valuable and will help us improve. If you have any specific suggestions or if there’s anything we can do to make your next visit better, please let us know. We hope to have the opportunity to provide you with a more exce... read more
I have stayed here several times and have a great view of the St Louis Arch. The room could use some TLC. The front desk staff are always great! They were recently sold out when I was passing through and stopped by to say hi!
Business response:
Hello Louis, thank you for your loyalty and for sharing your experience! We're delighted to hear you enjoy the view of the St. Louis Arch and that our front desk staff has consistently provided great service. We appreciate your feedback about the room needing some TLC and we will pass this on to our management team. We hope to see you again soon feel free to stop by anytime!
The shuttle with Mr. Tracy was clean, air-conditioned, and comfortable. The fact that you had it made my game-going experience extremely enjoyable. If he hasn’t had a raise lately, he should get one! My room was clean. The staff was friendly,polite, and pleasant.Our stay was just one night, but it was great!
Business response:
Hello Melissa, thank you for your wonderful review! We're thrilled to hear that you had such a great experience with our shuttle service and that Mr. Tracy made your game going experience enjoyable. We'll definitely pass along your kind words to him! It’s also fantastic to know you found your room clean and our staff friendly. We hope to welcome you back for another great stay soon!
Business response:
Hello Jessica, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.
Needs updating badly, staff was friendly
Business response:
Hello Louis! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 7,000 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.