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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nothing to complain about.
Business response:
Hello Fliboy, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
The room was nice for the price. Staff was polite and helpful. Sports shuttle driver was very entertaining! Will definitely book here again.
Business response:
Hello Danielle and thank you for the kind words! We're so happy to hear you enjoyed your stay and found great value in your room. Our team takes pride in being polite and helpful, and we’re especially glad the shuttle driver added some fun to your trip, he’ll love hearing that! We can’t wait to welcome you back on your next visit. Thanks again for choosing us!
Beautiful view of downtown St.Louis and convenient shuttle transportation to the game. Decent stay for the price but the rooms need to be updated, and the carpeting in several of the rooms of our group was really bad (I had the only one that was acceptable). Staff was friendly and helpful.
Business response:
Hello Joyce and thank you so much for your feedback! We're glad to hear you enjoyed the beautiful view of downtown St. Louis and found our shuttle service convenient for getting to the game. It’s also wonderful to know that our team made a positive impression with their friendly and helpful service. We truly appreciate your comments regarding the condition of the rooms and carpeting; your feedback helps us prioritize what matters most. We hope to have the opportunity to welcome you and your group back in the future so you ca... read more
Business response:
Hello Steven, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Eh. The hotel is only ok. Our rooms were clean at least. World's smallest TV in the room, and all four of our rooms keys constantly had to be reprogrammed to the point where it became a running joke with our group to find whose card would actually get us into the room.
Business response:
Hello and thank you for your honest review. We're glad to hear your room was clean, but we're sorry about the inconvenience with the room keys and the TV size. That key card situation definitely shouldn't have turned into a group challenge we’ll be looking into what caused the issue to prevent it from happening again.We appreciate your feedback and hope we’ll have the chance to offer a smoother, more enjoyable stay next time.
Business response:
Hello Marlys, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Room was nice and comfortable. Convenient to downtown St. Louis, but nothing within walking distance, other than the casino and it's restaurants. Affordable choice for near downtown St. Louis.
Business response:
Hello Brandon, thank you for your kind review! We're glad to hear you found the room comfortable and enjoyed our convenient location near downtown St. Louis. While there may not be many walkable options beyond the casino, we’re happy to be an affordable and accessible choice for the area. We appreciate your feedback and hope to welcome you back soon!
Business response:
Hello Tiffany, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Open the Breakfast Room Already, You Have One This was our sixth time staying, the carpets need replacing or at least cleaned. Mattresses are a bit wore out. Front desk was nice and polite. Casino and tram was a plus.And open your breakfast room, nothing near buy for breakfast.
Business response:
Hello Donald and thank you for being a loyal guest, we truly appreciate you staying with us for the sixth time! We're glad to hear our front desk team made you feel welcome and that you enjoyed the convenience of the casino and train. We hear your concerns about the carpets, mattresses, and breakfast availability. Your feedback is incredibly valuable, and we’re actively reviewing these areas to improve the guest experience. The suggestion about the breakfast room is especially helpful, and we’ll be taking it into considerati... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,755 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.