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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was pretty but when orher guests closes their doors it was do loud we can hear it in our room
Business response:
Hello Armie, thank you for your feedback! We're glad to hear you found the hotel pretty, but we’re sorry to learn that noise from closing doors disturbed your stay. We’re always looking for ways to enhance our guests’ comfort, and we appreciate your input. We hope to welcome you back for a more restful experience in the future!
Would not stay again Was not impressed with the hotel. Did not appear to be that clean- bathroom floor tiles were coming up and were loose- there was a fragrance that was in the hallway and lobby that was very strong and made you cough. For a casino hotel - it was not in good shape-
Business response:
Hello Tina! Thank you for taking the time to share your experience. We're sorry to hear that your stay didn’t meet your expectations. Cleanliness and comfort are our top priorities, and we’ll address the issues you mentioned regarding the bathroom and the strong fragrance. Your feedback is important, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to improve your experience in the future.
Very good all round, outstanding views of the river and city.
Business response:
Hello Bradley! Thank you so much for taking a moment and sharing your feedback with us! We are delighted to hear that you enjoyed the view of the Mississippi River and city. We thank you for choosing to stay with us and we look forward to having you again.
Not the cleanest..pool was nice beds r comfy. Front dest workers not so friendly
Business response:
Hello Linda! Thank you for sharing your feedback with us. We're glad to hear you enjoyed the comfy beds and the nice pool. We sincerely apologize for the cleanliness issues and the experience with our front desk staff. Your comments are valuable, and we’ll address them to improve our service. We hope to see you again soon!
Great place Our stay was a great one. All we needed was rigbt there we never had to leave to ho eat it was all right there. Loved the casino being steps away. Our virw from the room was amazing looking at the Arch and city lights was beautiful. I will stay there again.
Business response:
Hello Missy and thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great stay and that everything you needed was right at your fingertips. It’s fantastic that you enjoyed the convenience of having the casino so close, as well as the beautiful views of the Arch and city lights from your room. We can’t wait to welcome you back for another amazing experience.
Vista do quarto
Business response:
Olá Fábio! Obrigado pela revisão maravilhosa, estamos muito felizes por você ter gostado da vista incrível do rio Mississippi e do Gateway Arch. Agradecemos muito por você ter nos dado uma revisão e esperamos vê-lo novamente no futuro.
The staff was very nice. Here's problems: 1. TV signal was bad, 2. WIFI had to reconnect each time, 3. I had to clean the coffee maker before using, 4. No microwave, 5. Shower sprayed too wide, got the floor wet since the curtain didn't have a second shower curtain, 5. I had to move the desk to plug in my computer (I can't get down to go underneath. It will be questionable if I stay again.
Business response:
Hello Allen and thank you for sharing your feedback with us. We’re glad to hear that our staff provided you with such great service, but we sincerely apologize for the issues you experienced during your stay. We will work with our engineer team to ensure better reception for our guests, and we will notify our IT department of the issue you expressed about the Wi-Fi. Your comment about the coffee maker is appreciated and we will use it as a teachable moment for our housekeeping staff. While we understand that having a microwa... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 7,310 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.