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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Tina, thank you for taking a moment and sharing your experience with us and we look forward to seeing you again in the future.
The elevator smelled of weed. The halls were very hot. I asked for and extra blanket and they didn't have any. Also they charge 100 for security deposit. Guess they have that kind of people staying. We thought it would be nice because it was apart of the casino. You have heard the saying about assuming
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations.Regarding the elevator odor and temperature in the halls, we are actively working to address these concerns to ensure a pleasant environment for everyone. We apologize for the inconvenience of not having an extra blanket available and for any misunderstanding about the security ... read more
Business response:
We’re sorry to hear that your experience wasn’t up to par. We invite you to message us at directly with any additional feedback that you feel would help us improve going forward.
Business response:
Hello Sherri! Thank you so much for the amazing review. We are delighted to hear that you had a great stay with us. We appreciate you and we look forward to seeing you again.
Die Damen an der Rezeption waren sehr entgegenkommend. Wir war zu früh aber ich hatte starke Kopfschmerzen. Da machten Sie eine Ausnahme und wir konnten früher einchecken
Business response:
Thank you for your kind feedback. We are delighted to hear that you found the reception staff accommodating and that we were able to accommodate your early check-in request due to your strong headache.We hope that despite the circumstances, you had a pleasant stay with us. Your appreciation means a lot to us, and we look forward to welcoming you back soon.
Business response:
Hello Ashley! Thank you so much for the amazing review. We are delighted to hear that you had a great stay with us. We appreciate you and we look forward to seeing you again.
Business response:
We’re sorry to hear that your experience wasn’t up to par. We invite you to message us at directly with any additional feedback that you feel would help us improve going forward.
The convenience getting to and from the facility was exceptional. No traffic to deal with. Good security.Walking distance to the casino
Business response:
Thank you for your excellent review! We’re thrilled to hear that you found our location convenient with exceptional access and good security. We strive to provide a seamless experience for our guests, and we’re glad you enjoyed walking distance to the casino.We look forward to welcoming you back for another enjoyable stay.
Business response:
Hello Michael! Thank you so much for the amazing review. We are delighted to hear that you had a great stay with us. We appreciate you and we look forward to seeing you again.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.