DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Nikki

7 months ago

Quiet and clean. Great view of the Arches!

Business response:

Hello Nikki and thank you for your kind review! We're so glad to hear that you enjoyed the quiet atmosphere, the cleanliness, and the beautiful view of the Arches. We hope to welcome you back for another great stay in the future!

Mark

7 months ago

Business response:

Hello Mark, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Kayla

7 months ago

Good

Business response:

Hello Kayla! Thank you for taking the time and leaving us a 5-STAR review! We greatly appreciate it, and we are glad that we had the opportunity to host you during your travels! Thank you again and have a fantastic day!

Jason

7 months ago

Business response:

Hello Jason, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Stephanie

7 months ago

Business response:

Hello Stephanie, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Amber

7 months ago

I read the reviews and they were mixed. We did stay in an arch view room. The rooms are in need of updating. Stained carpets but otherwise clean. Shampoo was empty, and the shower head was in need of changing. It suited what we needed, it was quiet and no big concerns

Business response:

Hello Amber and thank you for your feedback. We’re glad to hear the room met your needs and that you enjoyed the quiet environment. However, we apologize for the issues you experienced with the carpet, shampoo, and shower head. We appreciate you bringing these concerns to our attention, and we'll make sure to address them to ensure a more comfortable experience for future guests. We hope to have the opportunity to welcome you back soon!

Lisa

7 months ago

It said there was complimentey breakfast and there was not

Business response:

Hello Lisa and thank you for your feedback. We apologize for any confusion regarding the breakfast offering. While we do not provide a complimentary breakfast at our hotel, we understand how important this amenity can be for our guests. We will make sure to clarify this in our communications moving forward. We appreciate your understanding and hope to welcome you back for a more enjoyable stay. If you have any other questions, please feel free to reach out.

Gabby

7 months ago

No dedicated parking for the hotel so you have to walk far to get to the hotel

Business response:

Hello Gabby, thank you for your feedback. We apologize for the inconvenience regarding parking during your stay. We understand how important it is to have convenient access to the hotel, and we appreciate you bringing this to our attention. We will continue to look for ways to improve the guest experience and hope to welcome you back for a more convenient stay in the future.

Pawel

7 months ago

I was surprise that four star hotel it is like two star Hotel

Business response:

Hello Pawel and thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We strive to provide a high standard of service and comfort, and we appreciate you sharing your thoughts. Your comments are important to us, and we will review them as we continue to improve the guest experience. We hope to have the chance to provide you with a more enjoyable stay in the future.