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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Started out with a different lender and 5 months later with no results switched to E Mortgage. Closed in a month.
Nancy should learn to listen to customers when the call for question regarding their mortgage transaction. She took our call but refuised to speak with use regarding our mortgage. Why will she but her infiormation on the document to call her witrh questions, and wehen we did she completely refused to sopeak with us, stating she is the manager.
I never once spoke with her. Everything was through email
1. Fix your website so when people submit requested documents they only have to do it once. 2. Train your people so they do a better job of understanding the documents they have received. After everything was said and done, I found out that after my escrow closed, two sources of income had not been submitted to the under writer making qualification way more difficult than it needed to be. 3 . Improve communication between your people and customers.
Cost me about 5,000 more last time after a horrible experience with Freedom. I was promised it would not happen and my agent kept his word. I don't recommend Penny Mac or Freedom Mortgage but Mr Santos is the best....!!
The processor was great. Kevin made me feel as though my questions and concerns were wasting his time and let me know I should be embarrassed by my credit. I would never use him again or refer him to anyone.
He says what he does and he does what he says.
it doesn't matter to me. I thought that my rate was 2 1/4 and it ended at 2 7?8. my cost was almost $5000 for a small loan. too high a cost.
I was told on Thursday August 12th my loan proceeds would be put in my checking account by a wire transfer by Tuesday August 17th. I was in Utah on August 19th when my loan proceeds check was dropped on my porch in California. I had to call my neighbor to pickup it up. I can't believe you would send a $200,000 check and not require a signature for delivery.
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,326 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open tomorrow at 9:00 a.m.