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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
She couldn't help me at all because she couldn't find my account. I was told I would be getting a letter from your company within 15 days. Over 3 weeks and still no letter.
Never contacted me. Never interacted with me. Never gave me the time of day. Cody Barnett was excellent and exceptionally communicative taking time to answer my questions and make sure I understood the process. He answered all my questions during any time of the day and got back to me if we weren't able to reach each other.
Never contacted me. Never interacted with me. Never gave me the time of day. Cody Barnett was excellent and exceptionally communicative taking time to answer my questions and make sure I understood the process. He answered all my questions during any time of the day and got back to me if we weren't able to reach each other.
During the Refinancing process, my current bank required an appraisal of my home in order to keep my HELOC open (which was my preference, to keep it open). I was informed by eMortgage Capital that this appraisal would delay closing. I was told that I could open a new HELOC with US bank, and avoid delaying closing my refi. I agreed. Now that the Refi Has closed and my HELOC closed, I was informed by US bank that they will not approve an application for a replacement HELOC at this time. Not happy.
First of all I’ve not delt with Daniel at all. The sales reps I did work with were great at first but after the refi was approved it was like crickets. Nothing from them. Because this is the first time doing a refi, I was terrified wether or not I was doing the write thing. The fees seemed extremely expensive and then later was offered a refi with no fees. So, I felt ripped off. My questions went unanswered and I was very anxious and unhappy through the whole process. Glad it’s over.
N/A Have not spoken with Eric Hines!
A lot of time and money was wasted after closing because Nancy applied for extra house insurance on my property and not only am I having to pay for it (because the service was included in the closing) but I had to spend a few days gathering information and trying to contact the companies involved to get a refund and resolve the issue.
Low rate
Delays cost us an increase in rates. Our loan was transferred at closing so the two skipped payments that were promised were not honored. We started with both my wife and I on the loan application and at some point my wife was dropped leaving only myself. They say this was our error. If this was the case why was a credit report pulled for both of us. We have the reports to prove this argument. Overall it was the most unorganized, mismanaged, mortgage we have had. Overworked was the defense. TJ
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,326 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open tomorrow at 9:00 a.m.