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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No comment
I feel that people were not completely honest with me. I could have gotten a better deal with someone else. Your agent told me he would match it or do better if I stayed with him. As it turned out, I could have had the some interest rate and everything else, but ended up owing 3 or 4 thousand dollars less. I feel I was deceived. I accepted the offer because my husband was so stressed out by the whole thing and just wanted it to end. He suffers from major war=related anxiety disfunction.
I was told on Thursday August 12th my loan proceeds would be put in my checking account by a wire transfer by Tuesday August 17th. I was in Utah on August 19th when my loan proceeds check was dropped on my porch in California. I had to call my neighbor to pickup it up. I can't believe you would send a $200,000 check and not require a signature for delivery.
As far as I know my loan was not serviced by Nancy Bayat, so can not rate her.
Communication of timeline, updates, and delays was not done.
The loan agent Erica Hart did not make time to answer questions about the loan. She told me I could not change the demographics information on my loan which is untrue. She told me there was no such thing as a no cash out option versus a limited Cash out option loan. Which is not true. I really considered backing out of the process because of her customer service.
In the end when you knew that I have no choice I was treated like I was worthless. I asked for the discount that you agreed to give before appraisal you denied giving anything. All the lenders had agreed to reimburse for the appraisal cost, which I requested from you and it was very disappointing to hear your response. when I took such a big loan it should have been considered. I didn't even bargain for the points that you added when my LTV went down.
It was not Kevin as much as it was the inept mortgage processors Obvious that they could not read a P/L My liquid coverage to debris 15 to 1 Lacked organization they just kept creating question submit what they requested and then they would ask for several more trivial items Very very unprofessional and poorly trained I assigned the process to my accounting group my VP of Administration and they were both frustrated With both the lack of structure and the lack understanding understandi
I was told that money would be given to my co-owner Sam McGaw. That didn’t happen. Now I have to make arrangements to pay him. I was told my house payment would be a little over $800. It’s not a little over $1000. I never talked to Nancy Bayat. I’m not sure why I was sent a survey for her.
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,326 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open tomorrow at 9:00 a.m.