This profile has been claimed by the business owner or representative.
E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
N/A Have not spoken with Eric Hines!
A lot of time and money was wasted after closing because Nancy applied for extra house insurance on my property and not only am I having to pay for it (because the service was included in the closing) but I had to spend a few days gathering information and trying to contact the companies involved to get a refund and resolve the issue.
Low rate
Delays cost us an increase in rates. Our loan was transferred at closing so the two skipped payments that were promised were not honored. We started with both my wife and I on the loan application and at some point my wife was dropped leaving only myself. They say this was our error. If this was the case why was a credit report pulled for both of us. We have the reports to prove this argument. Overall it was the most unorganized, mismanaged, mortgage we have had. Overworked was the defense. TJ
Little to no communication for weeks at a time. I had to drive the process forward with underwriting most of the time. I was also asked to give documents multiple times but then told they needed different ones. We also had to sign with a notary 3 times because the documents were wrong. I would say run away unless you want your refinancing process to take 3 months and cause you stress.
I was sent some documents 3 times to e-sign and some appointments with the Notary were missed but I think that was because the disclosure docs weren't sent on time but in all fairness to Justin, I was dealing with Paulo through all that. Wondering when the skip a payment part begins and who do I contact with concerns as time goes on? Regards, ST
Beyond slow, almost 3 months. Loan processors of dubious ability, often requesting the same documents over and over I actually had to take an image of a document and draw a circle around the date so she would quit asking for that date. In the end I had no confidence that this would close then out of the blue someone called to say they were ready to close. Then some paperwork was missed so we had to meet with the notary twice.
Persistent. Saw our loan through during busy and challenging times (COVID-19).
Unacceptable. Your failure to close in a reasonable time cost me money.
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 4.8 star rating with 8,535 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open tomorrow at 9:00 a.m.