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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
El dorado stay at the row Everything was good, except for being a non smoking room it still smell like cigarettes.
Business response:
Thank you for sharing your experience at Eldorado Resort Casino. We appreciate your feedback and are glad to hear that overall, everything was good during your stay. However, we regret to learn about the cigarette smell in your non-smoking room. This is not the standard we strive to maintain, and we apologize for any discomfort this may have caused you. We will address this issue with our housekeeping team to ensure that all non-smoking rooms are properly cleaned and aired out for future guests.
Had a great trip. Hotel was clean
Business response:
We're elated to hear you had a great trip at Eldorado Resort Casino. Thank you for sharing your experience with us. We're particularly pleased that you found our hotel clean, as we take great pride in maintaining high standards of cleanliness for our guests. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your stay.
Stayed here for a quick weekend trip. Like it was walkable to nearby hotels.
Business response:
We're honored to hear you found our location convenient for your weekend trip. It's wonderful to know that our hotel's proximity to nearby attractions enhanced your stay. We strive to provide our guests with a centrally located base for their travels, and we're glad this aspect of our property met your needs. Thank you for sharing your experience with us. We appreciate your feedback and hope you'll consider staying with us again in the future.
Nice and clean, great food options.
Business response:
We're ecstatic to hear you found our resort clean and enjoyed the great food options. It's wonderful to know that our housekeeping team's efforts were noticed and that our culinary offerings met your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us!
Business response:
We're privileged to have received your 5-star rating. Thank you for sharing your experience with us.
Corner suite on the 17th floor I reserved a suite, it had a windows on both sides. It made the room nice, bright, and sunny. The room is huge, bathroom was large with 2 sinks bath room and a walk-in closet. The shower and toilet room was a bit small, they could have made the shower and toilet room bigger. It had a big jacuzzi in the middle of the room. The bed was huge and comfortable. Electric operated curtains, a nice touch. This was the second room, the first room was with very strong smoke smell, and front desk changed t... read more
Business response:
We're delighted to hear you enjoyed your stay at Eldorado Resort Casino. Thank you for sharing your experience with us! We're glad you appreciated the corner suite with its bright windows and spacious layout. It's wonderful to know that our front desk staff was able to quickly address the issue with your first room and provide you with a more suitable accommodation. We also appreciate your kind words about our bell desk staff member who went above and beyond to assist you. Your feedback is valuable to us, and we look forward... read more
A lot of work goes into keeping this gem working and looking good. I attended a business conference.
After spending three nights here I feel sick from the smoke. Won’t be staying here again
I didnt like the smell of weed everywhere we walked around the property
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,500 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.