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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I was on 4th floor. The door hinges were adjusted so that every door (it seemed) SLAMMED unless effort was made to slow its closure. Day and night, doors slammed disturbing sleep. Quite frustrating . Other than that, the room was fine.
Business response:
Your important comments have been shared with our hotel and casino management teams for their input and attention. We truly value your patronage and appreciate you letting us know of your impressions. It is our sincere hope that you allow us the opportunity to welcome you again for a chance to better serve you.
Clean, bright, so many things to do…
Business response:
Thank you for your kind rating and review, Ruth!
Quite dated, not a great shower at all, but had a certain charm.
Business response:
Thank you for sharing your review.
Business response:
WE appreciate your great rating, Christian!
No maid service during stay. No coffee for 2nd morning
Business response:
We sincerely appreciate you taking the time to provide your feedback and hope you accept our apologies for the poor service you suffered while you were our guest. Thank you for letting us know.
I’ve never seen a hotel with a lower shower head. It was chest high and I’m only 5’9” tall.
Business response:
Thank you for taking the time to share your feedback regarding your experience. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your visit in any way. Your comment has been shared with our management team.
The property itself was fine tho the casino seems to have less slot machines than ever before. Restrooms were clean. The area outside the casino has become sketchier with other casinos having closed. I guess they decided closing their buffet during covid was a good permanent move.... i missed it.... one of the reasons i enjoyed staying there. Bring back the buffet....we walked over to "J" for their buffet. Millies restaurant is closed tue/wed.... would have preferred breakfast there but had to go with Cafe Central which seem... read more
Business response:
We sincerely appreciate you taking the time to provide your feedback. We strive to always provide the very best in family-style hospitality and are truly saddened to learn of your disappointment on this occasion. Your important comments have been shared with our management team for their input. Thank you
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 20,005 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.